Pole Star’s Indoor Location Technology Helps Schiphol Airport to Improve Travelers Experience and Be the Preferred Transport Hub for Travelers and Airlines
Pole Star deployed its solution to guide passengers through the 500000m2 of Amsterdam Airport Schiphol, the main airport of Netherlands and one of the largest in Europe.
Schiphol selected Pole Star to set up the Indoor Location service in all the terminals. Pole Star’s NAO SDK is integrated in the Schiphol mobile application, delivering Indoor Location Based Services. Thanks its new features and services, passengers can relax, find their way and navigate in all public areas without stress.
About 2000 NAO BlueSpot beacons have been installed all over the airport to enable the location service. Schiphol Group has managed the complete set-up of the solution autonomously thanks to Pole Star’s easy-to-use set-up tools suite. The beacons infrastructure and the location service are monitored and maintained through NAO Cloud Platform, ensuring constant Quality of Service over the time.
Pole Star indoor location products serve the 58 million travelers transiting every year by the airport and contribute to improve the traveler’s experience. The location service setup by Schiphol Group gives the opportunity to airlines to develop innovative services.
“Schiphol Group’s ambition is a continuous development to be Europe’s Preferred Airport, for travelers and airlines. We are proud to bring measurable added value to this strategy and to contribute to the high rating given by the passengers to Schiphol airport who elect it as their favorite point of departure or transfer” said Christian Carle, CEO of Pole Star.
“Indoor location technology has not often been successfully implemented in complex environments like Schiphol Airport. We’re satisfied with Pole Star’s indoor location solution that was integrated with our mobile application. This contributes to Schiphol becoming the best digital airport of Europe” said Albert van Veen, CIO of Schiphol Group.