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PPHG Oceania Properties Earn 2017 Tripadvisor Certificate of Excellence

July 29, 2017 Accolades No Comments Email Email

Pan Pacific Hotels Group today announced that at the end of June they received a TripAdvisor® Certificate of Excellence for all four PPHG Oceania Properties which include PARKROYAL Darling Harbour Sydney, PARKROYAL Parramatta, PARKROYAL Melbourne Airport and Pan Pacific Perth. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.

“With over 390 million unique visitors per month the TripAdvisor platform is a critical part of our hotel business and our conversation with our guests. For all four of our properties to receive this recognition re-enforces our strong position in the region and the ability of our team at each property to exceed our traveller’s expectations. We are delighted with this honour and will continue to engage and encourage our guests to share their experiences at our Oceania properties moving forward especially the new Pan Pacific Melbourne opening on 28th July 2017. We are also delighted to recognise that an additional eleven other PPHG properties were also recipients this year.” Kurt Otto Wehinger, Area General Manager Oceania

“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the right property at the right price.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

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