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Rachel Gosselin of Groupe Encore Wins First Travelport Agencia™ Secret Shopper Award

October 11, 2013 Technology No Comments Email Email

Travelport, a leading distribution services and e-commerce provider for the global travel industry, today announces that Rachel Gosselin of Groupe Encore has been named the first recipient of the Travelport Agencia Secret Shopper Award.

Jointly sponsored by Air Canada and Travelport, Travelport’s Agencia Secret Shopper Award recognizes individual travel agents and agencies across Canada who are “power” users of Travelport Agencia, the only GDS travel agency desktop tool that enables Canadian agents to book all Air Canada content in an efficient and streamlined manner.

An advanced, web-based application, Travelport Agencia is the only travel agency desktop tool that allows agents to shop, book and modify Air Canada’s full content and travel options along with global airline content from the Apollo™ GDS.

According to Maurita Baker, general manager, Travelport Canada, “Travelport’s collaboration with Air Canada and the development of a booking solution that integrates all of Air Canada’s content into a single screen, and allows Canadian agents to offer the traveller fully informed travel choice remains an industry first.  We are extremely pleased to give kudos to Rachel Gosselin of Groupe Encore for taking advantage of this innovative booking tool.”

“We are delighted to collaborate with Travelport to recognize power users of Travelport Agencia, a booking tool for our mutual travel agency customers. All of Air Canada’s product features, fares and a-la-carte options are seamlessly and efficiently accessible through Travelport Agencia,” said Graham Wareham, senior director, Distribution / Consumer Direct, Air Canada. “Travelport remains a preferred distribution system for Air Canada. Travelport Agencia provides Travelport-connected travel agents with the ability to sell all of Air Canada’s product features and fares.”

For more information on Travelport Agencia, visit www.travelport.com/agencia

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