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Raffles Hotel Singapore Clinches Top Spot For 2018 Tripadvisor Travellers’ Choice Awards For Hotels During Year Of Restoration

January 24, 2018 OTA News No Comments Email Email

 Raffles Hotel Singapore is proud to announce that it has been recognised as the top hotel in Singapore for the 2018 TripAdvisor Traveller’s Choice awards for Hotels. The accolade comes as a timely nod to the hotel’s legendary service and charming experience, even as the hotel embarked on its three-phased restoration programme in February 2017.

Now in its 16th year, the annual Travellers’ Choice Award recognises the world’s top properties for their remarkable service, value and quality, based on millions of reviews and opinions collected in a single year from TripAdvisor travellers worldwide.

Of the 4,272 reviews on TripAdvisor, 78% of guests rated Raffles Hotel Singapore as ‘Excellent’, citing the impeccable service, luxurious atmosphere and rich heritage of the hotel. “One is naturally a bit pensive about staying at such a magnificent property while it undergoes renovation. However, none of this lessens the experience that Raffles represents. The staff, service, quality, and attention remain among the best this planet has to offer,” wrote hotel guest, Exline.

“The continued support from our guests is wonderful to see. It is a true testimony of what the Raffles service represents – delivering genuine and personalised service at the oasis for the well-travelled,” said Christian Westbeld, General Manager, Raffles Hotel Singapore. “We are honoured to receive this recognition from TripAdvisor, an accolade truly befitting of a Singapore icon. This is especially significant as 2017 saw Raffles Hotel Singapore embarking on our restoration. We are thankful for the support and positive reviews given by our guests, which affirmed our colleagues’ efforts to deliver the Raffles experience in the midst of this phased restoration. We look forward to continue our commitment to excellence when we reopen in the second half of 2018, where all our guests will be able to enjoy new exquisite suites, vibrant lifestyle experiences and refreshed dining concepts; all designed to make Raffles Hotel Singapore the place to meet, spend time, shop and celebrate,” he added.

Raffles Hotel Singapore is currently in the third and final phase of its restoration, which sees the full closure of the hotel before its planned reopening in the second half of 2018. During the closure of the hotel, the Raffles Gift Shop has moved to a temporary location at 3 Seah Street and will remain open throughout the restoration.

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