Ronda Arthur from Helloworld Wheelers Hill in Victoria is off for high tea at Melbourne’s grand Windsor Hotel with five of her closest friends after taking out top spot in the 2016 Rail Plus Eurostar Ambassador programme.
Almost 500 travel agents from across Australia and New Zealand completed this year’s Ambassador training module, before answering 30 randomly-selected questions on everything from Eurostar’s network and cabin classes to ticketing procedures and travel times.
Arthur says the Ambassador programme did more than simply refresh her Eurostar product knowledge.
“It also expanded my understanding of Eurostar’s network and services, which are much broader than I realised,” she says. “For instance, I didn’t know that Eurostar operated services from London to the ski-fields in the French Alps.”
Elke Baden from Helloworld Eastgardens (NSW) secured this year’s second prize of six bottles of fine French champagne, while third-placed Maxine McNulty from Student Flights Bond University (QLD) won a Belgium-themed goodie bag featuring a waffle maker, beer and some delicious chocolates.
All three of this year’s winners recorded a perfect score, with final placings decided by their respective answers to a creative question.
Rail Plus Commercial Director Ingrid Kocijan says the strong response to the 2016 Ambassador programme reflects the fact that Eurostar is well established as Australian travellers’ most popular train journey.
“Travel agents also understand that Eurostar is continually evolving its customer experience, most recently with the roll-out of new state-of-the-art e320 trains and in 2017 with the planned introduction of services between London and Amsterdam,” says Kocijan.
“Congratulations to all of this year’s Rail Plus Eurostar Ambassador graduates.”
For more information please visit www.railplus.com.au.