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Ramada Downtown Dubai receives 2015 TripAdvisor Certificate of Excellence

May 30, 2015 Social Media No Comments Email Email

Ramada Downtown Dubai announced that it has received a TripAdvisor® Certificate of Excellence award, for second year in a row.

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Now on its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great l reviews on the world’s largest travel site.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site.  To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

Samir Arora, GM, Ramada Downtown Dubai

Samir Arora, GM, Ramada Downtown Dubai

Samir Arora, General Manager, Ramada Downtown Dubai, commented: “I would like to commend the team for continuously striving to provide excellent service to every guests. We place high importance not just on top-quality accommodation and facilities, but also in training and honing our associates to be cordial and professional, as they are in the front line of the hospitality business. In addition, I would like to thank express our gratitude to our guests, for their positive feedback, and this award will further motivate us to step up our service and offerings.”

“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

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