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Resorts World Sentosa takes home three trophies at Singapore Experience Awards 2013

October 24, 2013 Accolades No Comments Email Email

Resorts World Sentosa came out tops in three categories at the Singapore Experience Awards 2013, two more than last year.

Organised by the Singapore Tourism Board, the annual awards recognise leaders in the spirit of experience delivery, be it through leveraging Singapore’s historical assets and heritage to create meaningful experiences, using technology and innovation to meet their customers’ needs, or simply going that extra mile in completely personalising their customers’ experience.

A two-time winner in the Best Dining Experience category, L’Atelier de Joel Robuchon stands out for its unique dining concept where chefs experiment, and work on new creations and ideas reflective of the locale. Drawing inspiration from the simplicity of Japanese cuisine and the vibrancy of Spanish tapas bars, diners get to enjoy a relaxed lunch or dinner, or a full fine-dining experience with a degustation menu while watching the chefs create, prepare and cook innovative dishes right before them and in return, the chefs have the pleasure of watching guests enjoy their meals.

Lorenz Hoja, Chef de Cuisine, said: “It’s an honour to win this award for the second consecutive year. L’Atelier is a global Micheline-star name that is proud to have made Singapore home. This award makes us very happy and most of all, we hope all Singaporeans will now come and try us out.”

Resorts World Sentosa also took home two awards in the Customer Service category – Retail and Visitor Attraction. Ms Lim Miao Ling, age 30, from That’s A Wrap Store at Universal Studios Singapore said: “I always try to ensure guests leave the store smiling, that’s what keeps me going. I definitely did not expect to win this award, now I am even more driven to create more excellent customer service moments.”

Ms Grace Christine M. Jamuna Rani, age 50, a VIP Tour Guide for Universal Studios Singapore, who won the award for Visitor Attraction said: “I am honored, privileged and thankful to have won this service excellence award. Having my efforts recognised at this age is a great encouragement.”

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