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Ritz-Carlton Shanghai, Pudong Achieves the Forbes Travel Guide Five-Star Award

March 8, 2016 Accolades No Comments Print Print Email Email

The Ritz-Carlton Shanghai, Pudong was recently honored by Forbes Travel Guide as a winner of the 2016 Forbes Five-Star Award. Forbes Travel Guide is the most prestigious standard for luxury hospitality worldwide, which now rates properties in 29 countries throughout The Americas, Europe and the Asia-Pacific region. The company continues its uniquely selective process to recognize the finest properties in renowned markets, rewarding hotels that exude the most intuitive and gracious service — which makes winning this award one of the most coveted achievements in the industry.


Since its grand opening in June 2010, The Ritz-Carlton Shanghai, Pudong has achieved numerous awards, including “Reader’s Choice – No.1 Hotel in the World” by Condé Nast Traveler (U.S.), “Top City Hotels in Asia” by Travel + Leisure (U.S.) and “Best Business Hotel in Shanghai” by TTG China. The luxury hotel in Shanghai sets an unimpeachable standard of excellence in hospitality which stands out from the rest.

The Ritz-Carlton Shanghai, Pudong has been fully committed towards guests’ satisfaction. The hotel continuously listens to guests in an effort to provide the best service and facilities. Such upgrades include a refined setting at Scena Italian Restaurant, the addition of a winter garden in Flair Rooftop Restaurant & Bar, and a renovation at the Pool and Gym changing area, incorporating saunas with a breathtaking view over Luijiazui, the Wall Street of China. Meanwhile, the Shanghai Pudong hotel has constantly carried out off-job training sessions with experts in the industry. All efforts have paid off, yet continuously require perseverance, discipline and the satisfaction from our employees who truly demonstrate the motto of the brand, “We are Ladies and Gentlemen serving Ladies and Gentlemen”.


“I’m honored and pleased by this prestigious award. It is a real statement of an ultimately refined luxury experience for our Guests,” said Mr. Rainer Burkle, Regional Vice President and General Manager of The Ritz-Carlton Shanghai, Pudong. “Any sustainable success requires persistent and long-lasting effort by all concerned. With any sustainable goal, consistency in product and service is key to success. Five-Star service is the extra mile. It’s the unique and authentic experience of well-being that matters most to a guest during his stay and, in particular, when he or she leaves the luxury hotel. This sense of well-being resonates with a feeling of nostalgia, the need to return.

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