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Sabre and TripAdvisor partner to bring award-winning SeatGuru capabilities to travel agents

April 10, 2014 Tech No Comments Email Email

Global travel technology company Sabre has partnered with TripAdvisor, the world’s largest travel site, to bring the most in-depth, up-to-date seat and in-flight amenity information to agents via a new Sabre Red App.

Combining SeatGuru information with Sabre’s seat booking capabilities allows agents to offer better insights and recommendations to travelers

The SeatGuru Red App will help agents make the best seat selection for their customers by allowing them to explore seat maps as well as specific seat information and reviews submitted by actual travelers. In addition, agents will have access to information on in-flight amenities including entertainment options, Wi-Fi access, power and USB ports and meals.

“As airlines do more to differentiate the traveler experience, it is critical that agents are able to quickly access information on different seat attributes and amenities,” said Chris Kroeger, senior vice president of Sabre Travel Network. “The SeatGuru Red App is another great example of how we use the Red App Centre to deliver unique and specialized business applications to our agency customers through innovative partnerships.”

Through the Red App Centre, agents can order the SeatGuru Red App and incorporate it directly into their Sabre Red Workspace, giving them more insight to select the best seats for travelers. The seat information from the SeatGuru Red App will build upon Sabre’s recently enhanced seat map and seat booking capabilities for airlines in the Sabre travel marketplace.

Screen shot of SeatGuru Red App

SeatGuru is a powerful travel planning resource that provides travelers insights on the best airline seats and in-flight amenities covering airlines worldwide,” said Jami Counter, senior director of TripAdvisor Flights. “Being able to offer SeatGuru content through Sabre’s extensive network of travel agents means we’re helping even more travelers fly smarter and find a flight they’ll love.”

Sabre Red Apps help agencies increase efficiency and revenue, and improve service by creating a customized workflow to best meet their business needs and the needs of their customers.  Red Apps are individual applications that plug into the Sabre Red Workspace, extending its power and capability.

Sabre launched the Sabre Red App Centre in March 2012. Since then, Sabre has published more than 150 apps in the Red App Centre, with many more in development from more than 70 certified Red App providers. Agents in 100 countries have used the Red App Centre, generating more than 210,000 app downloads.

Sabre Travel Network®

Travel Network is Sabre’s global business-to-business travel marketplace and consists primarily of our global distribution system (GDS) and a broad set of solutions that integrate with the GDS.

This marketplace is used by travel suppliers including approximately 400 airlines, 125,000 hotel properties, 200 tour operators, 50 rail carriers, 27 car rental outlets and 16 cruise lines to promote, personalize and sell their products to travel management companies, corporate travel departments and approximately 400,000 travel agents, around the word. The marketplace includes a mobile-enabled platform for travel buyers to shop, price, book and pay for travel.  In addition, Sabre provides data-rich solutions that give travel buyers and suppliers unique insights into their operations as well as customer shopping and booking trends. GetThere® provides technology to corporations through its innovative online and mobile booking tools  available in 15 languages and is used by thousands of companies in more than 95 countries including, a majority of the Business Travel News Corporate Travel 100.

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