Serko Ltd. , a leader in online travel booking and expense management for business, added the ability to make new travel bookings on Serko Mobile for existing enterprise Serko Online users. The new mobile booking workflow uses a predictive algorithm to streamline the process for booking a complete trip including flights and hotels down to a handful of touches.
The new capability, which is available on iPhone as of today, gives enterprise users the ability to book simple domestic and trans-Tasman business trips on their mobile devices without needing to revert to the desktop application or their travel administrators.
With the new capability, users can confirm travel plans on the spot, allowing them to become more productive and responsive. With travellers booking themselves, companies can further reduce the administrative overhead associated with a large majority of travel booked today. The mobile workflow continues to apply the usual corporate booking and travel approval policies that are available in the desktop version.
By learning from travellers’ past booking behaviour, the app suggests to the user both flight and hotel recommendations that are best suited to the way they travel while also integrating into their overall company travel policy. This unique learning system adapts to the specifics of a traveller and is unique to companies using Serko.
Darrin Grafton, Serko chief executive officer said “We have built an app that thinks the same way that the most advanced travel administrators think. There’s no doubt that travellers want to book themselves, but organisations have been reluctant to allow it for fear of losing control over spend.”
“With our new predictive workflow it’s incredibly easy for users to make their own bookings whilst also complying with all of their employer’s rules and policies. It’s a win for the traveller and the employer, and we expect to see a rapid shift in bookings from the desktop to mobile over the next 12 months.”
Serko Mobile for iPhone is available to download free of charge from the App Store right now with full booking capability. The Android version of Serko Mobile will be updated to include booking capability before the end of October. The new functionality is included as core functionality in the app and does not incur any additional fee to use over and above the standard booking fees charged by Travel Management Companies. Serko Online users should contact their Travel Management Company for more information.