Ships Ahoy! Personal Travel Managers Experience Exclusive Master Class Aboard MV Radiance of the Seas
To celebrate Royal Caribbean’s newly renovated MV Radiance of the Seas, TravelManagers’ personal travel managers were recently invited to experience a day aboard the ship, as it docked at Circular Quay International terminal.
The 40 Sydney based personal travel managers and four national partnership representatives were able to appreciate the extensive upgrades first hand. The additions include a 220 square foot outdoor poolside movie screen, a baby and toddler nursery, seven new food and drink experiences and VIP guest lounges.
TravelManagers’ personal travel managers experience exclusive Cruise Master class aboard MV Radiance of the Seas
The personal travel managers were certainly impressed by the new look MV Radiance of the Seas, with Debra Mavin representative for Kurmond, being wowed by the incredible views from the nine-story central glass enclosed atrium.
“There must be acres of glass on this ship! The central atrium is surrounded by glass, the glass elevators all face out to sea and there are floor to ceiling windows throughout the public areas of the ship. No matter in which of the public areas you are, you are treated to incredible ocean views. It really adds to the cruise experience.”
The personal travel managers indulged in a three-course lunch before partaking in an exclusive Master class training session. Hosted by Royal Caribbean Cruise Line representatives Mark Rheinbay, Key Account Manager and Amy Ryan, District Sales Manager New South Wales, the personal travel managers experienced an interactive training session.
Personal travel manager Lee-Anne Talbot hard at work during cruise inspection!
“The ability to experience an intensive training session that covered all of the Royal Caribbean fleet, in a fun and interactive way was simply fantastic. I learnt so much from the Master class and have a better understanding on the intricacies and differences between the cruise ships. I can now talk about the facilities and on-board amenities and what they offer clients now with absolute confidence,” says Maria Furnari representative for Panania.
TravelManagers’ Executive General Manager Michael Gazal recognizes the significant contribution home-based consultants make to the cruise sector and the need for ongoing education.
“We encourage any opportunity for personal travel managers to experience products for themselves and wholeheartedly support participation in training to help build and develop industry contacts and relationships. We know the benefits of increased sales and product knowledge is key which is why TravelManagers in conjunction with partner suppliers continues to take very positive steps to promote the value of cruising and the development of strategies and techniques that will assist our personal travel managers to convert cruise enquiries.”
Newly renovated MV Radiance of the Seas in port at Sydney’s Circular Quay International terminal
TravelManagers is a company who utilizes technology to its fullest extent, with personal travel managers having full access to the integrated booking and accounts systems 24 hours a day, seven days a week. Personal travel manager Lee-Anne Talbot, representative for Lake Munmorah can testify just how important this unrestricted access is.
“Our network communication is excellent. Being able to access our booking and other related systems at any time made it possible to facilitate an urgent booking for my client whilst I was in the middle of the ship inspection. That’s the level of service a client can expect from a TravelManagers’ personal travel manager. We are there for our clients at any time, no matter what.”
For more information or to speak to someone confidentially about TravelManagers please contact Suzanne Laister on 1800 019 599.