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Smartfolks Releases Edify™ for Hospitality

November 14, 2013 Training No Comments Email Email

Smartfolks, LLC, a leader in sustainable learning platforms, announces the release of its cloud-based training platform for the hospitality industry, Edify™ .

The Edify™ platform was developed to incorporate proven gaming mechanics into a software platform that revolutionizes the way hospitality employees are trained, recognized, and rewarded. Hospitality employees can now use any device to engage in a training exercise that’s fun, competitive, and consistent. Edify™ teaches and reinforces the essential elements required to deliver superior job performance by seamlessly becoming a part of the employee daily routine. The Edify™ platform also gives hotel, brand, and third party management key insights into workforce intelligence and staff competency allowing for targeted improvement in service quality and guest satisfaction.

Frederick L. Fine, CEO of Smartfolks said “By tapping into the natural desires for competition, achievement, recognition and reward, hospitality employees no longer have to view training as drudgery and become highly engaged and motivated by the environment created by Edify™. With Edify™, hotels can elevate the collective well-being and intelligence of their workforce, resulting in much improved employee retention and job performance – and have a tremendously positive impact on overall quality and guest satisfaction.”

Fine further added “The most essential element of service delivery in hospitality is the daily execution of tasks by hotel staff. For the first time ever, hotels can now unite the entire workforce around the common goal of improving job performance to ensure exceptional service while overcoming the silos created by the division of labor so prevalent within hospitality.”

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