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Smartraveller Upgrades Digital Services

June 4, 2016 Business News No Comments Email Email

The Smartraveller team has responded to user feedback and upgraded its digital services. Travellers can now use a single Smartraveller account to subscribe to travel advice and to register their trips. The improved system will make life easier and faster for travellers.These two services are different. Travellers can subscribe to travel advice updates for over 170 destinations to stay informed before and during travel. Travellers can also register their trip with Smartraveller so that DFAT can contact them or their family in the event of an emergency. Many travellers choose to do both.

The new upgrade means that travellers will now be able to:
· update their trip registration when their travel plans change (Note: this will apply only to trips created after 2 June)
· save lists of travellers and emergency contacts for reuse in future registrations
· subscribe to country travel advice and official bulletins from this same account.

All users will need to have an account before they can register their trips. Those who are already subscribers, and thus have an account, will need to reset their passwords to access the new functionality.  Those who are not subscribers will need to set up an account by going to smartraveller.gov.au and clicking on either ‘subscribe to updates’ or ‘register your travel plans’ on the homepage.

Existing trip registrations (ie. those entered before 2 June) are saved in the Smartraveller database, even though travellers can’t see them in their accounts. There is no need for travellers to reenter these.

This upgrade follows the release of Smartraveller’s new website and apps. In line with the Smartraveller campaign which promotes personal responsibility, the Smartraveller team recommends industry partners encourage travellers to sign up to the Smartraveller subscription service or download the app as one of the best ways to prepare for travel and stay informed.

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