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Southern Discoveries continues to expand Milford Sound operations

May 19, 2015 Tour Operator No Comments Email Email

unnamed (1)The original and most established tourism operator in Milford Sound, Southern Discoveries continues to enhance and develop its products and services.

The premier South Island tourism company has been operating in the area for over 50 years and offers a wide range of cruises and tour options including Scenic, Encounter Nature and Discover More cruises, plus a kayaking experience through the beautiful waters of Milford Sound.

The company also operates the Milford Discovery Centre & Underwater Observatory, New Zealand’s only floating underwater observatory and Te Anau-based coach service Go Milford Day Trip.

Southern Discoveries has the largest selection of experiences available in Milford Sound and continues to review its product offering. New this season for the Western market is a two-hour Milford Sound Nature Cruise aimed at coach groups, with a knowledgeable Nature Guide on board and detailed English language commentary.

The purpose-built catamaran, Spirit of Milford, can carry over 200 passengers but will be capped at just a few groups to guarantee a feeling of space and comfort. With plenty of table seating next to large viewing windows, passengers can sit back, take in the stunning views and look out for seals, dolphins and even the world’s rarest penguin – the Fiordland crested penguin.

Flagship vessel Pride of Milford is undergoing some refurbishment which will be completed in September this year. Its VIP Lounge, the only available on board a Milford boat, will be enlarged to cater for up to 50 passengers, enabling more guests to enjoy the VIP experience.

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The popular International Buffet Lunch stations on board will be extended to provide greater choice and more efficient self-service. A third buffet station will be created to cater for special food requirement groups of up to 35.

Southern Discoveries’ general manager John Robson said the company had invested significantly in both its Milford Sound and Queenstown operations.

“We pride ourselves on our exceptional customer service and are always looking for new ways to improve our products and services to enhance customer experience,” said Mr Robson.

“We’re thinking about everything from multi-lingual commentary to the all-important little details like a hot water station for those chillier days at Milford and catering for special food requirements.”

Scenic Cruises remain popular with the Asian markets and offer live multi-lingual commentary in Japanese, Mandarin and Korean on the 11.00am and 1.30pm departures.

Southern Discoveries also owns a shareholding in Milford Sound Lodge, which offers eight new ensuite chalets nestled in this stunning area of natural beauty.

“After two years of key investments, we’re excited to showcase our new products alongside our enhanced original favourites,” said Mr Robson.

“We’re extremely proud to share our unique and very ‘Kiwi’ products with international visitors and New Zealanders alike,” he said.

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