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State of Gold: Queensland comes out on top in the Loved by Guests Awards 2017

April 10, 2017 Accolades No Comments Email Email

Thirty-seven hotels in Australia have been revealed as the country’s ultimate hotel hotspots, according to™ Loved by Guests Awards 2017, where the hotel guests are the real judges.

If it was a State of Origin clash, Queensland would win fair and square with sixteen hotels across the sunshine state scooping a Loved by Guests gold award. New South Wales was hot on its heels, coming in second place with ten gold gongs in total.

In Victoria, five hotels nabbed a gold award, Tasmania received four for its hotels, and the ACT and South Australia both secured one gold each.

To find this year’s best of the best, the travel experts analysed millions of guest reviews, with 2,500 hotels across 87 countries being recognised as truly outstanding. Those taking home the top prize of a Loved by Guests gold award* have all achieved an average guest review rating of 4.7 or higher* (out of 5).

Best in show

Queensland again led the pack when it came to the ‘best for’ category winners, with seven hotels in the sixteen-strong round-up taking out gongs for luxury, business, new and spa hotels. New South Wales scooped four top awards in the spa, business and luxury categories, while Victoria nabbed three awards for new, business and luxury, and South Australia’s Adelaide reigned supreme in both the business and luxury category. marketing manager for Australia and New Zealand, David Spasovic, said: “When today’s mobile-savvy travellers are thinking of heading to the sunshine state for a mid-winter escape, seeking out an amazing spa hotel or just want some all-inclusive indulgence, then they should look no further than the 1,000 hotel winners in the Loved by Guests ‘best for’ categories**.”

Overall, Australia took out 13th place in the world for top-rated hotels as voted by guests.

“The fact that Australian hotels have done so well across the board is a credit to the incredible quality and service on offer to travellers looking for accommodation nestled in the beauty of our incredible landscape,” said Mr. Spasovic.

Worldwide, hotels in the United States were the biggest gold award winners, with 969 properties being recognised. Other top countries included the United Kingdom (171 hotels), Italy (153), Canada (86) and Spain (70).

Destinations around the globe where travellers were most likely to check into a gold award-winning hotel were: London (31 hotels), Rome (27), Prague (25), Florence (24), Venice (24) and Hanoi (23).

Everyday influencers

Mr. Spasovic noted the increasing shift in what factors influenced travellers in their hotel booking journey and decisions.

“The Loved by Guests Awards celebrate those top-notch hotels that guests loved and want to share with others. We’re seeing a shift in reviews becoming a more powerful influence than official star ratings, especially as these can be read instantly on travellers’ smartphones on the go.

“With over 25 million trusted, genuine guest reviews on the website, there’s no doubt that we can offer travellers inspiration when daydreaming about their next trip away, but also help travellers make informed decisions on the best hotels for them,” he said.

Australian hotels awarded gold in Loved by Guests Awards 2017

Hotel name City State Score
The New Inchcolm Hotel Brisbane MGallery by Sofitel Spring Hill Queensland 4.8
Emporium Hotel Fortitude Valley Queensland 4.7
Le Cher Du Monde Port Douglas Queensland 4.7
Rumba Beach Resort Caloundra Queensland 4.7
Mantra Boathouse Apartments Airlie Beach Queensland 4.7
Best Western Kennedy Drive Motel Tweed Heads NSW 4.7
The Glen Hotel & Suites Eight Mile Plains Queensland 4.7
Mayfair Hotel Adelaide South Australia 4.8
Meriton Serviced Apartments Herschel Street Brisbane Queensland 4.7
Swiss-Belhotel Brisbane South Brisbane Queensland 4.7
Alamanda Palm Cove by Lancemore Palm Cove Queensland 4.7
Sea Change Beachfront Apartments Trinity Beach Queensland 4.8
Beachfront Apartments on Trinity Beach Trinity Beach Queensland 4.8
Peppers Soul Surfers Paradise Surfers Paradise Queensland 4.7
Tweed Harbour Motor Inn Tweed Heads NSW 4.7
Meriton Serviced Apartments Broadbeach Broadbeach Queensland 4.7
The Langham, Melbourne Southbank Victoria 4.7
Adelphi Hotel Melbourne Victoria 4.7
Crown Towers Southbank Victoria 4.7
The Lodge on Elizabeth North Hobart Tasmania 4.8
The Henry Jones Art Hotel Hobart Tasmania 4.7
Salamanca Wharf Hotel Battery Point Tasmania 4.7
Cradle Mountain Highlanders Cottages Cradle Mountain Tasmania 4.7
Seafarers Getaway Apollo Bay Victoria 4.8
The Provincial Ballarat Ballarat Victoria 4.7
Novotel Sydney Rooty Hill Rooty Hill NSW 4.7
Oaks Grand Gladstone Gladstone Queensland 4.7
Empire Apartment Hotel Rockhampton Queensland 4.8
Potters Oceanside Motel East Mackay Queensland 4.9
Veriu Suites Camperdown Camperdown NSW 4.7
East Hotel Griffith NSW 4.7
Avenue Hotel Canberra Braddon ACT 4.7
QT Sydney Sydney NSW 4.7
Watsons Bay Boutique Hotel Watsons Bay NSW 4.7
Primus Hotel Sydney Sydney NSW 4.7
Meriton Serviced Apartments Chatswood Chatswood NSW 4.8
Perry Street Hotel – A Fox and Co Hotel Mudgee NSW 4.8

Australian hotels named ‘best for’ category winners in Loved by Guests Awards 2017

Hotel name City State Category winner Score
The Playford Adelaide MGallery by Sofitel Adelaide South Australia Business 4.6
Majestic Roof Garden Hotel Adelaide South Australia Luxury 4.6
Capri by Fraser, Brisbane Brisbane Queensland Luxury 4.6
Treasury Brisbane Brisbane Queensland Business 4.6
Meriton Serviced Apartments Adelaide Street Brisbane Queensland New 4.6
Brisbane Riverview Hotel Hamilton Queensland Luxury 4.6
Peppers Broadbeach Broadbeach Queensland Luxury 4.6
Surfers Paradise Marriott Resort & Spa Surfers Paradise Queensland Spa 4.5
Rhapsody Resort Surfers Paradise Queensland New 4.5
Punthill Northbank Melbourne Victoria New 4.5
The Como Melbourne MGallery by Sofitel South Yarra Victoria Business 4.6
Crown Promenade Melbourne Southbank Victoria Luxury 4.6
Four Seasons Hotel Sydney Sydney NSW Spa 4.6
InterContinental Sydney Sydney NSW Business 4.6
Chateau Elan Pokolbin NSW Spa 4.6
Swissotel Sydney Sydney NSW Luxury 4.6


All the Loved by Guests hotels are bookable through the award-winning mobile app, available on iOS and Android. Look out for the Loved by Guests badges to find your favourite.

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