As part of this move, Traveltek has promoted Cressida Sergeant to Chief Commercial Officer. Sergeant, who was initially appointed as senior vice president EMEA back in August last year and who has previously held senior positions with Expedia, TravelSupermarket.com, Lastminute.com and The Global Travel Group, has assumed responsibility for the firms growing sales team, supplier relations and account management with immediate effect.
In the 12 months that Riley was in the role, the company saw a significant increase in the number of new clients purchasing its award-winning booking software in North America; more than doubling the previous year’s sales revenues.
Commenting on his decision to leave, Riley, former Senior Vice President International Sales, Marketing and Operations at Norwegian Cruise Line (NCL) and well-known cruise identity, said: “I’ve thoroughly enjoyed my time at Traveltek and the challenge of working in a very different sector of the travel industry. I’m proud of what the team and I have achieved over the last 12 months and feel that the time is now right for me to pass on the baton and look for my next new opportunity.”
Kenny Picken, CEO at Traveltek, added: “In the last few months, we’ve completely re-structured the senior management team. We’ve brought in a new COO to take on the day-to-day running of the business.
“Phil joins our also recently appointed and highly experienced CTO, Kenny Millar. Cressida Sergeant has proved herself to be a tremendous asset to the business in a very short space of time and her appointment to CCO is testament to that.
“We have ambitious growth plans and while not without it’s challenges, I think it’s a really exciting time for the business and everyone involved. Suffice is to say that we have an extremely strong team at the helm.
“I’d like to thank Francis for all his hard work and for the instrumental part he played in helping us to accelerate growth in the US. Myself and all the team at Traveltek wish him all the very best.”
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