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Swiss-Belhotel International Celebrates Top Performers At Annual SBI Awards

June 7, 2018 Accolades No Comments Email Email

Swiss-Belhotel International, the global hospitality management chain, has recognised its top performers at the annual SBI Awards, which celebrate the highest levels of excellence across the company’s global portfolio of hotels and resorts. Established in 2003, the SBI Awards honour the hotels and individuals who excel, achieve exceptional levels of performance, and reflect the trademark Passion and Professionalism™ of Swiss-Belhotel International.


This year’s winners were announced at the company’s annual General Managers’ Conference, which was held at the Hotel Ciputra Jakarta from 2-5 May 2018.

Hotel teams and team members from more than 60 properties around the world can be nominated for an SBI Award. Categories cover the full spectrum of hotel departments, including food & beverage, front office, housekeeping, e-commerce, sales and marketing.

Special Loyalty Certificates are also awarded to those team members who have developed their careers with Swiss-Belhotel International and served the company with distinction over the course of many years.

Key winners at the 2018 SBI Awards included Trong Khoa Dinh, Regional Director of Operations & Development – Vietnam & Malaysia, who took home the “Rising Star Award”, and Mohamed Ali Hassanien, General Manager of the Swiss-Belhotel Sharjah, who won the prestigious “Passion & Professionalism™ Award”.

The Executive of the Year award was presented to Emmanuel Guillard, Senior Vice President – Operation and Development – Indonesia, Malaysia, and Cambodia, and CEO of Zest Hotels International and the prestigious Presidential Award went to James Tam, Executive Vice President.

In the most coveted awards, it was a double celebration for Swiss-Belresort Coronet Peak in Queenstown, New Zealand, which was named the company’s “Hotel of the Year”, and its GM, Grant Gaskin, also won the “General Manager of the Year” accolade.

“At Swiss-Belhotel International, we understand that our people are our most important and valuable assets. They have the ability to elevate our hotels and create extraordinary experiences, ensuring that guests return to Swiss-Belhotel time after time,” commented Gavin M. Faull, Chairman and President of Swiss-Belhotel International.

“It gives me great pride and pleasure to celebrate our top performing teams and individuals. All of our winners are inspirational; they represent the best of our company and reflect the Passion and Professionalism™ that we strive to bring to every area of our business. I would like to thank each and every Swiss-Belhotel International team member for their hard work and dedication over the last 12 months, and offer huge congratulations to our SBI Award winners for their incredible contributions,” Mr Faull added.

The SBI Award winners were selected by Mr Gavin M. Faull, Chairman and President, and Mr. James Tam, Executive Vice President of Swiss-Belhotel International with input from the Executive Directors – Matthew D. Faull, Oliver R. Faull and Edward J.L. Faull – and corresponding senior management in each category and location.

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