Golden Sands Resort by Shangri-La announces the appointment of Tane Picken as its new Hotel Manager. A hotelier with over 14 years of experience across Africa, Middle East, China, Malaysia, Singapore and Thailand, Mr Picken will assist Ms. Elaine Yue, General Manager of Shangri-la Rasa Sayang Resort & Spa, in managing the daily operations and developing key strategies for the 387 guest room family resort at Golden Sands Resort.
Energetic, gregarious and passionate, Mr Picken hails from South Africa. Multi-culturally attuned, he inspires and leads his team of managers to ensure that everyone is fully equipped with the right skills sets, aptitude and mindset to confidently interact with guests while achieving the global Shangri-La standards of service in delighting customers and ensuring customer loyalty.
Prior to his appointment at Golden Sands Resort by Shangri-La, Mr Picken was the Resident Manager at Shangri-La’s Rasa Sentosa Resort & Spa, Singapore. He also has held various senior management positions ranging from sales and marketing including cluster director of business development for a five-star hospitality establishment and various operational divisions in international hotels worldwide.
“Golden Sands Resort by Shangri-La is one of the most vibrant family-friendly resorts in the region. Golden Sands Resort is positioned as a deluxe family friendly resort. The resort’s Cool Zone Kids’ Club welcomes young guests between 5 to 12 years old and the
Kid’s Club offers two complimentary daily meals per child daily during their stay with us. Our one-stop entertainment center, Adventure Zone, keeps children happy and entertained and is open to the public. Our goal is to create unforgettable holiday memories for all our guests with a team of ever friendly and helpful colleagues.” said Mr Picken.