Since 14 March 2016, the Air France app has been enhanced with new features in addition to a new design.Already available on smartphone (Android and iOS), the Air France app can now also be downloaded onto tablets.
The new homepage, configured to highlight the latest newsfeed, gives the customer direct and instant access to information. All relevant information or different actions are displayed as “maps” – check-in, boarding, booking consultation, promotions, etc.
Last but not least, after activating the feature in the settings, the customer can receive operational notifications for his flight, in the event of a delay or boarding gate change, for example.
With the Air France app, customers can still purchase a ticket or modify it, check in, present their boarding pass (even without a connection), consult their Flying Blue account, contact Air France by telephone or via the social media, consult their flight times in real-time, and more.
Air France thus continues to invest in digital technology as part of its ambition to improve the customer’s travel experience – Apple Watch, the commercial website airfrance.com, digital travel guide Travel By Air France, etc.