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The End Of Roaming: Hong Kong Joins The Truphone Zone

September 30, 2013 Technology No Comments Email Email

Truphone, the only mobile operator in the world that expands the reach of businesses beyond the borders of their home country, today announced the launch of its services in Hong Kong – the company’s first expansion into Asia.

The expansion of the global service will transform the way Australian businesses communicate with Hong Kong and significantly enhance productivity, by breaking down country borders and providing customers with a ‘local’ presence through multiple international numbers on one SIM card.

With over 220,000 Australians travelling to Hong Kong in the past year, many for business, this launch provides immense opportunities for businesses in both countries to stay seamlessly connected via Truphone’s mobile network. In addition, local calling rates significantly reduce the cost of staying WSFH_BANNER_SQUAREconnected, enabling customers to stay in touch with colleagues, customers, family and friends, both at home and abroad.

Alex Blinko, Managing Director, Truphone Australia explains that, “Australian businesses are increasingly using Hong Kong as a hub to access commercial opportunities in Asia. With Truphone, we now enable our customers to have a virtual local presence together with a Hong Kong phone number, making it easier to stay in touch with customers and suppliers in Asia.

“As executives travel to do business in Hong Kong, Truphone keeps them seamlessly connected via a business class mobile network that offers the advantage of local calls, SMS and data rates. With Truphone, there is no bill shock or unexpected roaming charges and executives no longer have to switch off their roaming and rely on Wi-Fi.”

Founded in the UK by James Tagg, Truphone is an enterprise-level and global service designed to make it easier, simpler and more flexible for international businesses, and frequent travellers, to stay connected wherever they are in the world.

Truphone’s Australian customers can enjoy the following:

  1. One SIM, multiple international numbersTruphone brings global contacts closer by managing multiple international numbers on one SIM card. Having a local number for foreign countries not only means business people never have to swap SIM cards again when they travel, but also means they can call and be easily reached by their global business partners, wherever they are.
  2. Keep connected in the ‘Truphone ZoneTruphone helps business people stay connected and increases productivity by allowing all customers to treat the countries in the ‘Truphone Zone’ – Australia, Hong Kong, UK, US, and the Netherlands – as their home territory. Truphone’s voice, data and SMS tariff plans treat all Truphone countries as a single territory, so businesses can talk and surf like a local within the Truphone Zone. What’s more, users experience the faster data speeds and superior voice quality they get at home, even when they are abroad.
  3. Be more productive outside the ‘Truphone Zone’. Truphone provides optional regional bundles of voice, text and data for Asia Pacific, North America and European regions. These help people be more productive by staying connected with their mobiles when doing business abroad.
  4. A coherent, global service. Truphone offers a global service experience by providing 24/7 customer service in multiple languages, and proactively monitors global network performance to help resolve network issues before customers are impacted.
  5. One world, one service. Businesses that switch to Truphone can add people from multiple countries onto one global bundle – all united with a single, multi-currency bill. No other network does this.

Dr. Alex Ip, Senior Vice President, Asia Pacific at Truphone, comments: “Hong Kong is a major financial hub which attracts multinational corporations looking to expand the reach of their business beyond Hong Kong into Asia and China. It has plenty of executives with international communications needs, which makes Hong Kong an ideal place to start our business expansion in the region.”

He continues: “I believe we offer a unique and highly innovative product to bring customers closer to their international contacts, and to make them more productive. We want to see an end to ‘second SIMs’ and make connecting globally a seamless part of everyday life. Truphone is the only network which can provide this global service to enable customers to truly connect their businesses globally.”

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