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The first time’s a charm as Dusit Thani Pattaya unlocks the key to the ISO 9001 Award

June 1, 2017 Accolades No Comments Email Email

For Dusit Thani Pattaya, it has only taken a one-off first time endeavour to get awarded the ISO 9001:2015 Certification after a series of painstaking and comprehensive audits conducted by the SGS earlier this year.

The Thai brand resort has consistently followed through certain requirements put forth by any agencies, local or international, in their objective to fulfill the highest standards of quality in hotel management and operations. Neoh Kean Boon, hotel general manager says “Dusit Thani Pattaya has proved that after years of being one of the pioneer hotels in Pattaya, we have remained focused and committed to achieving great success in whatever we put our hearts and minds to such as the  ISO 9001 certification. I share this recent accolade with the entire team whose contributions in making this award possible will go a long way in ensuring that our efforts go towards continuous customer satisfaction. Our work does not stop here because we believe that the quality of our management as well as our efficient and effective operations could only be maintained through persistent motivation and staff dedication for improvements whilst putting our guest satisfaction on top of our priorities. We are extremely proud of this achievement”.

 

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