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The Haven: A private sanctuary at sea – aboard Norwegian Jewel

September 6, 2017 Cruise No Comments Email Email

With her inaugural Australian & New Zealand season fast approaching, discerning Australian cruise fans can soon enjoy the opportunity to experience a new level of exclusivity at sea – The Haven by Norwegian, aboard Norwegian Jewel.

Hidden away at the top of the ship, The Haven is home to the cruise line’s most luxurious, spacious and well-appointed accommodation, boasting marble bathrooms, pillow menus, generous staterooms ranging from 36 to 395 square metres, and luxurious Bvlgari bathroom amenities.

To make their on-board stay even more exclusive, guests of The Haven enjoy the service of a personal butler and a concierge to cater to their every whim, 24 hours a day. From unpacking luggage to serving breakfast in bed, booking shore excursions, scheduling spa treatments or ensuring priority boarding and disembarkation, access to tenders to shore and the best seats in the house for on-board entertainment, The Haven offers a personalised luxury cruise combined with Norwegian’s  signature freedom and flexibility and outstanding entertainment to create the ultimate experience at sea.

“Norwegian Cruise Line offers some of the best accommodation at sea, including the cruise industry’s largest suites, The Garden Villas. The Haven is ‘a ship within a ship’,” explained Steve Odell, Senior Vice President and Managing Director Asia Pacific for Norwegian Cruise Line Holdings. “Guests can mingle together and enjoy cocktails at The Haven Lounge, or spend an afternoon of tranquil lounging in the sanctuary of The Haven’s own exclusive sundeck, complete with swimming pool, hot tub and an attendant on-hand to provide refreshments and towels,” he added.

Sublime accommodation

The Haven aboard Norwegian Jewel offers a range of divine accommodation options, including: a 41sqm courtyard penthouses with balconies; 47sqm two-bedroom family villas with balconies which sleep up to six; 77sqm owner’s suites with large balconies sleeping up to four; and the ultimate in opulence – the 395sqm three-bedroom garden villa which sleeps up to eight guests and features three-and-a-half bathrooms, walls of windows and a sprawling terrace featuring a private sundeck, hot tub, and outdoor dining.

The ultimate personalised service

Guests of The Haven will skip the queues and be personally escorted on and off the ship at the pier and all ports-of-call, with garden villa guests also enjoying complimentary limousine service from the pier to the airport. Personal butlers are certified and professionally trained and at guests’ beck and call 24 hours a day for everything from unpacking luggage to pouring champagne and serving dinner as part of the white tablecloth in-suite service. A concierge is also on hand to book dining, entertainment, shore excursions and spa treatments; while the courtyard attendant will take care of towels, provide fresh fruit and cater to sun deck refreshment needs.

Deluxe dining

From sparkling wine, bottled water and fruit on arrival to a stocked mini-bar and deluxe coffee machine to nightly treats delivered to the suite, The Haven exceeds even the most discerning guest’s expectations. Additional benefits include: access to a private restaurant for breakfast and lunch grab-and-go breakfast items such as parfaits, fruit in a martini glass, fresh pastries and gourmet meats, and private cocktail parties with other Haven guests and ship’s officers. 

Additional access and benefits

Guests of The Haven enjoy priority access and additional benefits throughout the ship, including priority restaurant reservations and best seats in the house for on-board shows and entertainment; exclusive access to The Haven Courtyard area with its private pool, sundeck, hot tub and fitness area; Bliss Collection by Norwegian pillow-top mattress, fine linens, feather duvet and pillow menu; plush bathrobes, slipper and oversized bath towels and luxe Bvlgari amenities; and a distinctive platinum key card.

Beyond The Haven: what’s on board Norwegian Jewel?

Refurbished in 2014 to exacting standards, Norwegian Jewel can host up to 2,376 guests, enjoying personalised attention from 1,069 professional crew.

Packed with activities for all ages, Norwegian Jewel boasts a casino, eight complimentary restaurants, six specialty dining venues with à la carte and set-menu options, as well as cafés, a bake shop, 24/7 pizza delivery service and myriad specialty bars and lounges including cabaret, champagne, beer and whiskey, sake, mojito and the requisite poolside bar for lazy at-sea afternoon cocktails.

Fitness fans will enjoy the on-board outdoor court action hosting basketball, dodgeball, tennis and volleyball, kids will adore the aqua park, Sapphire pools and age-specific kids’ clubs, while gym enthusiasts can choose from a range of classes, including Zumba and yoga.

For those looking to unwind and be pampered, the Mandara Spa and Spa Thermal Suite offer a full range of indulgent treatments designed to relax and rejuvenate guests.

For bookings and enquiries, call Norwegian’s local hotline, Australia: 1300 255 200, New Zealand: 0800 969 283, email: or visit

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