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The International School of Hospitality Offers Certified Guest Service Professional® Program

July 20, 2013 Training No Comments Email Email

The International School of Hospitality (TISOH) announced today that the Certified Guest Service Professional (CGSP®) program of the American Hotel & Lodging Educational Institute (EI) will be offered at TISOH’s training facility in Las Vegas on a regular basis from August onwards.

“TISOH is a school that emphasizes practical continuing education and career training programs designed to build a qualified workforce for the hospitality industry,” commented Executive Director Timothy Lam. “The CGSP® at TISOH is highly complementary to the school’s academic programs. In addition, because it features guest service skills immediately applicable to the work environment in a concentrated 3.5-hour training, it will be a program hospitality employers will find value in and want to send their employees to.”

The Certified Guest Service Professional (CGSP®) designation provides recognition for those individuals that know how to achieve and express exceptional service by engaging with their guests and creating memorable experiences. Recognized worldwide, the CGSP® designation is an acknowledgment of exemplary guest service for employees in the hospitality industry.

Those working in any area or level in hospitality qualify to attend. Successful candidates will receive a certificate and CGSP® gold lapel pin, to be worn on their uniform in recognition of their knowledge and skills in guest service.

To qualify for the CGSP® designation, individuals must successfully complete the 3.5-hour training seminar taught by experienced hospitality professionals targeted to the specific needs of Las Vegas, be currently employed in any hospitality position and successfully pass the 30-question certification exam with a score of 70% or higher.

The American Hotel & Lodging Educational Institute is the premier source for delivering professional certification that serves the needs of hospitality schools and industries worldwide. The Educational Institute certifies and validates competencies in conjunction with academia and industry experts for more than 20 positions in the hospitality industry.

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