The Peninsula Tokyo has taken first place in the Top 10 Tokyo City Hotels category in the 2018 Travel + Leisure World’s Best Awards for the second time. The awards honor the top travel destinations and companies around the globe as rated by its readers. The hotel has also been ranked number four in the Top 10 Asian City Hotels category, and number 32 in the top 100 hotels of the world in the overall category.
Every year, the readers of Travel + Leisure, the largest travel magazine in the United States, vote on their favorite destinations, hotels, resorts, spas, airlines, cruise lines, tour operators, rental-car agencies, and more in the World’s Best Awards survey. Hotels are rated on their facilities, location, service, food, and overall value, and classified as City or Resort based on their locations and amenities. The Peninsula Tokyo joins its sister hotel in Hong Kong to be awarded as the best hotels in their respective cities.
In response to the accolade, General Manager of The Peninsula Tokyo, Sonja Vodusek comments, “We are extremely honored to receive this prestigious award and are delighted to be recognized for two consecutive years. We appreciate the continued patronage from the Travel + Leisure readers and look forward to welcoming them in the future. This award is a testament to our outstanding team and the extraordinary service they provide. The Peninsula Tokyo will continue to offer authentic and unique products, services and experiences for all guests to enjoy.”
The hotel houses a stunning fleet of luxury vehicles including two Rolls-Royce Extended Wheelbase Phantoms, one immaculately restored, 1934 Rolls-Royce Phantom II, two BMW 740Li, two MINI Cooper S Clubmans and a Tesla Model S. Since its opening, The Peninsula Tokyo has offered authentic experiences to hotel guests through its legendary “Peninsula Hospitality” inherited from Hong Kong. With Japan under the spotlight with the upcoming
2019 Rugby World Cup and 2020 Summer Olympics and Paralympic Games, The Peninsula Tokyo strives to become the industry leader by extending its Peninsula hospitality to the increasing number of international visitors. Furthermore, to cope with the ever-growing tourism industry, the hotel’s workforce is proudly diverse and multicultural: 15% of hotel employees are foreign nationals; the hotel’s Concierge team, the largest in the Tokyo hotel industry, consists of 15 multilingual team members conversant in 9 languages, operating 24 hours to cater to the global time zone; and over 30% of the senior management are female. In addition, the hotel has a team of experienced butlers and senior employees to cater to its diverse clientele.
Importance is placed on the development of hotel talent and The Peninsula Tokyo provides extensive learning and development programs with sister hotels, including programs for language, culture, leadership, communication, and global cross-exposure. Cross-exposure programs with The Peninsula Manila extend up to three months and are designed to enhance English language skills. The Peninsula Tokyo also provides global internship opportunities to students for exposure and first-hand experience in what a career would be like with the hotel, in line with the property’s belief that it is responsible for giving back to the industry, and that by investing in talent, not only will its hoteliers support the future of The Peninsula Tokyo but the global hospitality industry.
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