The Ritz-Carlton Hotel Company, L.L.C. announced today that The Ritz-Carlton, Chicago will become a full participant in The Ritz-Carlton hotel portfolio and all of its programs. Guests will be able to make reservations on www.ritzcarlton.com and will be eligible for benefits of The Ritz-Carlton Rewards guest loyalty program. This integration is expected to occur in August of this year. The hotel will undergo an extensive renovation of its public space and guest rooms over the next two years.
Since its opening on Michigan Avenue in 1975, the hotel had been using The Ritz-Carlton name under a license agreement with a predecessor of The Ritz-Carlton Hotel Company, which by its terms did not provide for full integration into The Ritz-Carlton system.
“We are delighted to welcome The Ritz-Carlton, Chicago into our family of award-winning luxury hotels” said Herve Humler, president and chief operating officer of The Ritz-Carlton Hotel Company. “This will give our loyal customers access to one of the finest addresses in the great city of Chicago. After the extensive renovation that is planned, The Ritz-Carlton, Chicago will take its place among the truly iconic luxury hotels in the United States.”
The statuesque 429-room hotel is located on floors 15 through 30 of Water Tower Place on the city’s Magnificent Mile, near Navy Pier and Chicago’s Gold Coast. The hotel features 101 hotel suites, a full-service spa, fine dining and over 21,000 square feet of meeting space and a vibrant rooftop restaurant and bar.