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The Ritz-Carlton Montreal Is Recognised by Critics and Travellers for Exceptional Service

March 1, 2014 Accolades No Comments Email Email

When people quote the adage, “You can’t please everyone,” they are not talking about the Ritz-Carlton Montréal. Following a $200-million renovation and a legacy stretching back to 1912, the luxury Montréal hotel has won over everybody from TripAdvisor travellers to industry veterans.

The proof is in the numerous awards Montréal’s grand dame has received: just two months in to 2014, and the property has earned no fewer than five awards, many highlighting it as among the best hotels in the country.TN-227901_montreal-accommodations

Case in point is U.S. News & World Report, which identified the Ritz-Carlton Montréal as the No. 1 property among the 10 Best Hotels in Canada 2014. Citing the boutique hotel’s superior service and enviable downtown location in the heart of Montréal’s Golden Square Mile, the publication also noted the hotel’s many notable accolades from years past. Its AAA Five Diamond status, for instance, is a highly coveted honour that the property once again achieved in 2014. With more than 29,000 properties reviewed by AAA for purposes of ranking, only 0.4 percent of them earn this prestigious status.

Many aspects are taken into consideration for AAA’s evaluation, and the Ritz-Carlton Montréal excels in every category, starting with its elegant design. Stylishly traditional, the hotel successfully marries its classical pedigree with contemporary nuances. Traditional furnishings might wear modern colours, for example, while finishes display a tasteful timelessness in woods, metallic and glass.

Yet modern conveniences are more than accounted for as well. The luxury hotel’s 129 guest rooms and suites feature technologies like motion sensors to activate lights, heated bathroom floors and both sheer and blackout curtains, all of which ensure the ultimate guest experience.

And travellers have responded with glowing reviews. TripAdvisor’s users recently awarded the downtown Montréal hotel fourth place among Canada’s top 25 luxury hotels and seventh place among Canada’s top 25 hotels overall. Ranking within the top 25 of both categories is a first for the hotel, and one that reflects its commitment to service.

Of course, the hotel’s many exceptional features help win over travellers as well. Its indoor saltwater pool on the rooftop affords some of the city’s best views, and the 12,000 square feet of event space features cutting-edge technology along with attentive, personalised service. Plus the restaurant, Maison Boulud, invites visitors to taste for themselves what’s possible from a three-Michelin-star chef. Within the open-concept kitchen, Chef Daniel Boulud’s team creates French-inspired dishes, often with local and artisanal ingredients.

Pleasing everybody may not be impossible, but it is an achievement reserved for the exceptional.

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