In this policy, customers get to only pay for tours, guides and other services on the prices indicated on the company’s website, nothing more.
The company says that customers will not need to pay more and those that have paid will be given a refund on the overcharge.
Viet Value Travel has been in the tourism business for many years and prides itself as one company that is well known for offering a wide range of services including hotels and accommodation, cruises, transfers and tour guide services.
“Customers are only going to be charged the amount displayed on our website,” said Mr. Tuan Nguyen, the company’s Managing Director, “If for one reason or another we charge extra charges not included in the fees on the website, customers will be given a full refund and will not be charged for that particular service.”
According to Mr. Tuan, Viet Value Travel is currently in the best possible position to offer great travel services and deals to customers, both local and international, and with a dynamic website, getting more information about particular services, prices and making plans has never been easier.
“At Viet Value Travel, we are very committed to our refund policy. A full refund will be given for any service that we promise to deliver if we do not deliver to the customer’s expectations. We are the best, and that is how committed we are in providing quality services and fulfilling our promises,” he added. “With modern communication systems in place, Viet Value Travel provides fast and reliable communication.”
Prospective and current customers can find out more information on the rates, destinations, services and policies of Viet Value Travel on their website www.vietvaluetravel.com.