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Training for 5-star success

March 31, 2015 Training 1 Comment Email Email

The next generation of indigenous Tropical North Queensland tourism workers have started their training with the Deadly Success 5 Star Program in Cairns.

Deadly Success Head Trainer Bronwen Gratton said a mother of seven, school leavers and people from remote indigenous communities were among the group looking forward to a tourism career.

“We have whittled the applicants down to 12 people who will be mentored throughout the program to ensure they can complete their training and are confident to enter the workforce,” she said.

“They have started a Certificate II in Hospitality incorporating 12 unpaid shifts with the Hilton Cairns, Double Tree by Hilton Cairns and Fitzroy Island.

“The participants get hands-on experience across a number of departments including food and beverage, housekeeping, maintenance, administration and laundry.

“At the end of the 12-week program each participant will be interviewed by the managers of the three properties where they have been working and will be offered a paid traineeship which they will complete over six to 12 months.”

Ms Gratton said Deadly Success has secured employment for more than half of the 40 people who have undertaken the past four training programs.

“Cairns tourism operators have shown strong support for Deadly Success by offering jobs to the participants,” she said.

“Graduates of the Deadly Success programs are equipped with much more than the confidence and skills they need to undertake a traineeship.

“Many of the participants have faced extraordinary hardships and barriers, so we give emotional support by being on call 24 hours a day to help them overcome whatever has prevented them from entering the workforce.”

Cairns school leaver Judulu Morgan, 17, was unable to live at home for her last two years of high school, but was determined to live independently without government benefits.

“I applied for so many jobs when I left school but kept getting knocked back and I wasn’t sure what I could do,” she said.

“I saw videos of people who had done the program on the Deadly Success Facebook page and it was an eye opener to see how well they had done.”

Deadly Success graduate Sala Savage, who has been employed by Big Cat Green Island Reef Cruises where she undertook her traineeship, is one of those success stories.

“I’m from Moa Island in the Torres Strait and used to come to Cairns for my schooling, but when I moved down here I thought it would be too hard for me to get a job because English is not my first language,” she said.

“I had office skills and was interested in reservations, but needed a bit of confidence and the course gave me that.”

Delta Gela, of Mooroobool, had her first child at the age of 19 and left the workforce to raise her seven boys now aged 18 to three.

“My house is like a day care centre, I’m the one that picks up everyone’s kids and takes them to school when other people have to work,” she said.

“I have seen everyone else achieve something and I thought I should do something myself because I’m missing out and my kids are missing out.

“I would like a career, but mostly I want to be financially stable and support my kids more.

“It feels good to go home and the kids say ‘how was your day’, instead of just chucking their laundry at you.”

Ms Gratton said Deadly Success was committed to increasing the number of indigenous people in Tropical North Queensland’s tourism and hospitality industry.

“As part of every project we deliver cultural awareness training to increase employer knowledge of indigenous culture and the benefit of hiring more indigenous staff.”

The Deadly Success 5 Star Program is funded through the Federal Government’s Jobs, Land and Economy program and the State Government’s Certificate 3 Guarantee.

Follow the progression of the participants in the Deadly Success 5 Star Program at

Currently there is "1 comment" on this Article:

  1. Kay Buckeridge says:

    Great opportunities here guys……..

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