Travel + Leisure Magazine Names National Car Rental, Enterprise Rent-A-Car and Alamo Rent A Car Top Three Brands
Enterprise Holdings – which owns and operates the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands – claimed the top three spots for car rental in the 2015 Travel + Leisure World’s Best Awards.
The National Car Rental brand ranked No. 1 in the “Car Rental Agencies” category, followed by the Enterprise Rent-A-Car and Alamo Rent A Car brands, respectively.
The World’s Best Awards showcase the destinations, companies and brands that define the very best in travel as voted by Travel + Leisure readers. The car rental agency rankings are based on how readers rate the various brands on five characteristics: vehicle selection, vehicle availability, car rental location, service and value.
Enterprise Holdings is the largest car rental service provider in the world as measured by revenue, employees and fleet. Through its regional subsidiaries, Enterprise Holdings operates the largest fleet of vehicles in the world – approximately 1.5 million – and a global network of more than 8,600 fully staffed neighborhood and airport locations in more than 70 countries. The company ranks near the top of the global travel industry, ahead of many airlines and most cruise lines, hotels, tour operators and online travel agencies.
“Listening to consumer feedback is the best way – really, the only way – to build trust and confidence for the long term,” said Pat Farrell, chief marketing and communications officer at Enterprise Holdings, in a recent CNBC article. “That’s why our customer-focused strategy continues to pay off. It sets the bar high and strengthens all three of our brands in one of the most competitive spaces out there: the global car rental industry.”
As part of its commitment to exceeding customer expectations, Enterprise Holdings’ fleet is among the car rental industry’s newest and provides late-model, well-maintained vehicles with an average odometer reading of less than 16,000 miles and an age of eight months.
In addition, Enterprise, National and Alamo were the highest-ranked car rental brands in the J.D. Power 2014 North American Rental Car Satisfaction StudySM. The Enterprise brand received the highest score for the ninth time in the past eleven years. National ranked second in the annual study, followed by Alamo (tied for third) – with all three brands once again finishing above the industry average.
“Our portfolio of brands is specifically designed to meet the diverse needs of our customers, from frugal families to business and leisure travelers around the world,” added Farrell. “While each brand has its own distinct identity, each shares the same commitment to creating the best car rental experience for our customers.”
Enterprise Holdings will join other travel industry leaders at the upcoming Global Business Travel Association Convention, the largest, most comprehensive annual gathering of business travel and meetings professionals and suppliers. On July 27, Chief Strategy OfficerGreg Stubblefield will take part in a panel discussion entitled, Differentiating Brands in a Sharing Economy.
For more information about Enterprise Holdings, visit www.enterpriseholdings.com.