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Travel services winners revealed in Australia’s biggest consumer opinion awards

November 9, 2017 Accolades No Comments Email Email

The country’s biggest and most reliable consumer opinion site, ProductReview.com.au, has announced the products and services that have taken the crown in its 2017 ProductReview.com.auAwards. The awards have delivered some surprising winners, indicating that some newcomers and cheaper brands have climbed the consumer satisfaction ranks alongside popular household brands that have held onto some coveted spots.

ProductReview.com.au is the most trusted and comprehensive online platform for Aussies seeking consumer reviews and opinions. It attracts an average of 35,000 reviews each month, which help more than 4.5 million monthly visitors make better buying decisions.

Its team of data and editorial experts analysed more than 110,000 reviews posted in the last 12 months to select one winner from 60,000 items across 75 product and service categories; 28 second-place winners have also been named.

Best travel services from the 2017 ProductReview.com.au Awards

With the holiday season just over a month away, it’s time for the travel bug to bite once again and send jetsetters trotting around the globe. My Odyssey Tours have been crowned Best Travel Agent so leave your holiday planning and booking to the experts.

A spokesperson from My Odyssey Tours says: “We are honoured and thrilled to win this prestigious award. Our team at My Odyssey Tours strives to provide satisfactory service to our guests and winning the award is a huge recognition for us.”

Lesser known travel booking site Travel Online has taken out Best Hotel Reservation Service, while Best Car Hire has been awarded to East Coast Car Rentals.

A spokesperson from Travel Online, says: “We are absolutely thrilled to receive this award. Being an Australian owned and operated business up against some huge international competitors, it highlights that people still value great service and genuine advice.

“We have an amazing team who try to go the extra mile for every customer, and it’s great to know their efforts are appreciated.”

Make sure you’re prepared for whatever mishaps might come your way with Southern Cross Travel Insurance, which has won Best Travel Insurance.

Chris Perrine, ProductReview.com.au spokesperson says: “With the awards based on honest consumer reviews, we are confident these products are the most trusted in the market. Our team of moderators continually verify reviews from real customers, so we can most accurately determine the best products based on owner experience.

“Word of mouth has always been effective in helping people make informed purchase decisions – and now more than ever, Australians are seeking reviews as their research of choice when it comes time to buy something new or try a new service.

“We are proud to hold our awards for the second consecutive year, and just in time for Christmas. These awards allow products and services to stand out from their competitors, and offer a shortcut to discovering the ‘best of the best’ on the market.”

Methodology
ProductReview.com.au’s team of data and editorial experts analysed more than 110,000 reviews to determine the winners. Qualitative review data analysis included: products and services that had a minimum of 20 reviews on the site, with eight or more published during the award eligibility period (1 November 2016-31 October 2017), and a minimum of 4.1 stars as at 1 November 2017. The judges also factored in the proportion of positive reviews (5- and 4-star) to negative reviews (1- and 2-star) as well as the quantity of positive reviews across the eligibility period, and the overall star score in relation to each category’s average. Awards cannot be purchased, nor be influenced by commercial relationships between brands and the platform.

From today, Australians can identify this year’s winners on the site with a green-coloured badge placed next to the item’s name as well as a promotional banner on its page sidebar.

ProductReview.com.au’s travel 2017 Award winners

Category award Winner
Insurance
Best Travel Insurance Southern Cross Travel Insurance
Best Pet Insurance Bow Wow Meow Pet Insurance
Travel
Best Travel Agent My Odyssey Tours
Best Hotel Reservation Service Travel Online
Best Car Hire East Coast Car Rentals
Other winners
Appliances
Best Front Loading Washing Machine Bosch Logixx WAW28460AU
Best Stick Vacuum Cleaner Dyson V8
Best Manual / Semi-automatic Coffee Machine Breville The Oracle BES980
Best Freestanding Dishwasher Bosch SMS88TI01A
Best Barrel Vacuum Cleaner Miele Complete C3 Powerline
Best Top Loading Washing Machine Speed Queen AWNA62
Best Portable Fridges / Freezer Bushman Original SC35-52
Best Gas BBQ Weber Family Q
Best Capsule Coffee Machine DeLonghi Nespresso U
Best Air Fryer Philips Viva Collection Airfryer
Best Fully Automatic Coffee Machine DeLonghi Magnifica S ECAM22110SB
Best Robot Vacuum Cleaner Xiaomi Mi Robot Vacuum
Best French Door Fridge / Refrigerator Mitsubishi MR-EX562 / MR-EX655
Best Multi Cooker Tefal Cook4Me
Best Microwave Oven LG NeoChef MS4296
Best Gas Water Heater Joolca HOTTAP
Best Food Processor Magimix Cook Expert 7CO18900A
Best Blender Nutri Ninja Slim / 2 in 1
Best Bottom Mount Fridge / Refrigerator LG GB-450UPL / GB-450UWL
Best Steam Mop HAAN Multi Purpose Floor Steamer SI-A70
Best Upright Vacuum Cleaner Bissell Crosswave Professional Multi-Surface 1713F
Best Food Mixer KitchenAid Stand Mixer
Best Side by Side Fridge / Refrigerator Hisense HR6SBSFF610SW
Best Wall Oven Westinghouse WVG615S / WVG615W
Best Handheld Vacuum Cleaner Hoover ZB1516
Best All-In-One Kitchen Appliance Magimix Cook Expert 7CO18900A
Best Electric Water Heater Hydrotherm
Best Top Mount Fridge / Refrigerator LG GT-442BPL / GT-442BWL
Best Pressure Cooker Breville Fast Slow Pro BPR700
Best Breadmaker Panasonic SD-2501
Best Juicer Mod Cold Press Juicer
Best Hair Straightener SAS Hair Straightener
Automotive Accessories
Best Passenger Tyres Michelin Primacy 3 ST
Best Crash Camera BlackVue DR650GW / DR650S
Babies & Kids
Best 4 Wheel Pram & Stroller Redsbaby Jive
Best Baby Car Seat Britax Safe-n-Sound Millenia SICT
Best 3 Wheel Pram & Stroller Baby Jogger City Mini GT
Best Trampoline Jumpflex Trampolines
Electronics
Best 4K Ultra HD TV LG OLED B6T Series
Best Full HD TV Hisense K322 58K322UW
Best Mobile Phone Apple iPhone 7 Plus
Best Tablet Apple iPad Pro
Best Modem / Router ASUS RT-AC68U
Best Wireless Headphone Bose QuietComfort 35 QC35
Finance
Best Home Loan Mortgage House Home Loans
Best Superannuation Fund ESuperfund
Best Bank Auswide Bank
Best Credit Card Lombard Credit Card
Best Personal Loan RateSetter
Furniture & Bedding
Best Mattress Koala Mattress
Garden & Power Tools
Best Push Mower Ozito 1400W ELM-1400
Best Ride-On Mower Razorback All Terrain
Best Pool Cleaner Pentair Rebel
Best Whipper Snipper and Edger Honda UMK435
Best Generator Gentrax 3.5kW Camping Inverter
Services
Best Internet Service Provider Aussie Broadband
Best Mobile Phone Service Provider Moose Mobile
Best Courier Sendle
Best Food Delivery Service Youfoodz
Best Home Builder Melbourne & VIC Carlisle Homes
Best Home Builder Perth & WA RedInk Homes
Best Home Builder Sydney & NSW Better Built Homes
Best Solar Power Provider Solargain
Best Real Estate Agent Cubbi
Best Home Builder National G.J. Gardner Homes
Shops
Best Clothing Shop Showpo
Best Furniture Shop Pine Discount Furniture
Best Beauty Product Retailer StrawberryNET
Best Home & Garden Shop Temple & Webster
Best Blind & Shutter Shop Into Blinds

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