Australia’s leading personal travel manager network TravelManagers, recognized 36 personal travel managers for their five-year service at the latest round of bi-annual state meetings across Australia. A total of 149 personal travel managers have achieved this status having been with the company for five years or more.
The fact that over thirty percent of personal travel managers have been with the company for more than five years does not surprise Michael Gazal, TravelManagers’ Executive General Manager.
“TravelManagers is a company that really cares about its people and recognizing talent and providing opportunities for growth is of absolute importance to us. We provide training, famils, technical support and mentorship, amongst other things. The ability to be your own boss with the freedom and flexibility to work how and when you choose, we know works.”
From top right some of the many PTM and NPO participants at TravelManagers’ NSW, South Australia, West Australia and Queensland state meetings.
A total of 262 personal travel managers attended the November state meetings held in Perth, Sydney, Melbourne, Adelaide and Brisbane together with 22 national partnership office staff and three partner suppliers.
“As much as the personal managers love the networking aspect, the key focus for these bi-annual state meetings is ensuring everybody is kept up to date with developments in our business. We’ve been holding local state meetings with our personal travel managers twice yearly for the last eight years. These meetings are designed to complement our national annual conference as we believe consistency and providing relevance and adding value is the reason we obtain extremely high participation rates across all states.”
Mark Carter formerly a Contiki Holidays European tour director, industry trainer and leader delivered the keynote presentation on value and success, which proved hugely valuable to the personal travel managers.
“Mark’s presentation was excellent, as he made you review your business ideas and ways of dealing with your clients,” says Peter Carmichael, representative for Merewether,, New South Wales
TravelManagers’ Marketing Manager Chrissy Tayfield and her team provided an update on what’s new in marketing followed by group activities providing a series of ‘real life’ marketing scenarios in order to collect and share their ideas on networking, encouraging repeat and referral business, supporting your local community, hosting an event, planning a travel expo and building business alliances.
Marta Fergusson, representative for Reedy Creek, Queensland was inspired by the presentations and welcomed the benefit of networking with the other personal travel managers.
Personal travel managers being recognized for five year service from top centre are Richard Le Comte (Cleveland, QLD); Irena Bryant (North Epping, NSW); Bec Crosbie (Alfredton, VIC); Rebecca Harrison (Brookfield, QLD); Dionne Smith Girards Hill, NSW) and Lucrezia Caruso (Athelstone, South Australia).
“I really got a lot out of the entire day and have come away with some tips from my fellow personal travel managers that I plan to implement. It was the first time I really came away thinking ‘I can do that too!’”
Gazal is proud that the TravelManagers’ state meetings are a winning formula with personal travel managers.
“The feedback over the years from our personal travel managers has always been that our inclusive strategy, strong business focused agenda, large contingent from our national partnership office and hosting by our locally based business partnership managers really works,” he says.
A virtual state meeting was held via webinar for the personal travel managers who could not attend in person.
“We follow up with a webinar so that everyone has the opportunity to be part of the team process and across new developments,” says Gazal.
In addition to the bi-annual state meetings and annual conference, personal travel managers enjoy a range of networking and training opportunities throughout the year.
“The national partnership office together with business partnership managers facilitate frequent regional meetings around suburban clusters and regional centres in country areas. Regular supplier and technology training as well as multiple weekly webinars covering a wide range of both general and specialist subjects are ways in which we continually ensure our personal travel managers receive the latest information at a time and place that suits them best,” says Gazal.
For more information or to speak to someone confidentially about TravelManagers please contact Suzanne Laister on 1800 019 599.