TravelManagers’ 2016 national conference was launched in style in Bangkok on Friday with dancing in the conference room to set the mood, continuing with an extensive three-day agenda of workshops, social events and fun over the weekend.
About 230 delegates gained valuable insights into social media, increasing profitability, utilising technology to leverage success and making the most of the TravelManagers app – and found time to help out with community projects as well.
Delegates loved the conference and Bangkok. The event verified the prediction by TravelManagers’ chairman Barry Mayo that the national conference, the company’s ninth, with its theme of ‘Adding Value,’ would be one of its most successful yet.
“The management team has again ensured the conference focus is on equipping personal travel managers with the skills, insights and practical ideas to truly add value to their clients’ holiday experiences,” Mayo said.
“Our personal travel managers collectively have an extensive wealth of knowledge and experience between them and the sharing of mutual successes and learning’s from a national partnership office and personal travel manager perspective, fits perfectly with our theme of adding value.”
This year’s conference saw significant increase in personal travel manager participation in plenary sessions, with just over a quarter of the major presentations being delivered by personal travel managers themselves.
“The increase in personal travel manager presentations is a result of popular acclaim and recognition that the relationship between TravelManagers and the personal travel managers is built on mutual respect and is a true partnership,” Mayo said.
“It is to everyone’s benefit that these partnerships are successful and it makes perfect sense that our personal travel managers have significant involvement in the conference content.”
Personal travel managers Lauren Compton representative for Condon in Townsville, Carolynne Cannon representative for Mindarie in Perth, Gayle Dawson representative for Springfield Lakes in Queensland and Victoria based David Hull representative for Mt Martha and Nicole Tobin representative for Tyabb spoke at the conference.
Popular national partnership managed workshops again formed form part of the conference agenda.
Mayo explained that feedback from personal travel managers helped shape this year’s conference, with its focus on social media, increasing profitability and utilising technology to leverage success.
“We find these open forum workshops provide a great mix of education and inspiration and are extremely well received by the personal travel managers,” he said.
The TravelManagers 2016 national conference was held at the Renaissance Bangkok Ratchaprasong Hotel in Bangkok.
On Saturday, personal travel managers viewed for the first time a newly released video, which spearheads a campaign to introduce TravelManagers, and the benefits of the company’s ‘personal travel manager’ concept, to consumers. It lasts about one minute and can be viewed below.
Suppliers attending, 35 in all, were: AAT Kings, Adventure World, Amadeus, APT & Travelmarvel, Buffalo Tours, Canada and Alaska, CIE Tours, Club Med, Collette, Contiki, Cos and Kings (Bentours), Cruise Fusion, Cruise Office, DriveAway Holidays, Etihad Airways, Excite Holidays, Freestyle Holidays, G Adventures, Globus Family of Brands, Greece and Mediterranean Travel Centre, Holland America Line, Hoot Holidays, Insider Journeys, Intrepid Group, nzsidekick, On the Go Tours, onefinestay, P&O Cruises, Princess Cruises, Qantas Holidays, Rail Plus, Rothschild Safaris, Royal Caribbean, Scenic, Silversea, Switzerland Tourism, The Hotel Connection, Total Holiday Options, Travelcube, and Uniworld.
Written by Peter Needham