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Travelport reports unprecedented fare shopping highs in January

February 6, 2018 Tech No Comments Email Email

Travelport  the leading Travel Commerce Platform, today announced the technology company had a record-breaking January for fare shopping, with unprecedented year on year (YoY) percentage increases in peak (one-day) shopping rate messages per second and in overall 24-hour message volumes.

“Travelport’s strong surge in this January’s shopping messages is due to the growth in its business and confidence our customers, particularly online travel agencies, have that Travelport will consistently provide the industry’s most relevant, accurate and lowest-priced fares for travel. It has also been fueled by the growth in metasearch and the continuing rise of mobile shopping.

“It also demonstrates the value of our strong and prudent investment in cloud computing, our infrastructure and in other technology improvements that allow us to successfully manage and speedily distribute tremendous volumes of accurate and relevant data through our world-class industrial-scale data processing capabilities,” said Matt Minetola, Travelport’s Executive Vice President and Global Chief Information Officer.

Travelport’s record shopping results for January 2018 include:

  • 77% YoY increase in peak shopping rates and 79% YoY increase in single-day message volume — Travelport recorded a 77% YoY increase in peak shopping rate messages per second (the highest number of shopping messages processed during one second in any one day) compared to the highest similar peak day in January 2017. For total shopping message volumes received during a single 24-hour period, Travelport recorded a 79% YoY increase compared to the highest such single-day volume in January 2017.
  • 169% two-year YoY increase in peak shopping rates and 161% two-year YoY increase in single-day message volume — Travelport recorded a 169% increase in peak shopping rate messages per second from the highest recorded day in January 2017 compared to the highest similar peak day in January 2016. For total shopping message volumes received during a single 24-hour period, Travelport saw a 161% increase compared to the highest such single-day volume in January 2016.

Travelport’s most recent numbers show that the company processed some 2.4 trillion shopping transactions during 2017and prices six billion-plus unique itineraries every day.

Between 2012 and 2016, Travelport invested $700 million in capital expenditure specifically for its distribution platform, twice as much as its nearest competitor. Minetola went on to share that, “This investment has allowed us to drive and deliver this significant volume increase while driving response times for these transactions down to a level that is now seen by many of our customers as the industry benchmark for speed and accuracy. We have achieved this without a significant increase in operating costs.”

Note: As used in this news release, shopping messages refer to searches for relevant air fares. Numbers for these types of shopping messages are not indicators of booking trends and do not imply any impact on revenue.

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