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Travelytix Inc. Pilots New Guestfriend Service

August 15, 2016 OTA News No Comments Email Email

Today marks an important milestone for Travelytix Inc. with the pilot launch of Guestfriend BOH (Back of House) – preventative maintenance, project management, asset management, housekeeping supervision, and response-dispatch coordination. “Guestfriend is designed as an end-to-end solution with guest-facing iOS and Android apps. This rollout demonstrates that our product is modular and flexible enough to be tailored to the unique needs of various hotel types,” says Ariel Absera, Travelytix CEO.

“My team works hard to ensure that each guest has a great stay,” says Rocky Pintozzi, President of Midwest Management Inc. and owner of theHoliday Inn Express & Suites in Aurora, Illinois. “We have both our hotels in town, top ranked on TripAdvisor and we strive to keep it that way. Keeping up on the guest experience in real time as well as maintaining the physical plant are paramount to stay on top. We’re always looking for ways to stay ahead of the curve, and it’s obvious that Travelytix is as passionate about hospitality as we are.” Rocky Pintozzi is a second-generation hotelier who operates limited service hotels in the Midwest. “We’re so fortunate to work with Rocky,” says Ariel. “His guidance has made BOH more intuitive and robust.”

After receiving an MBA from INSEAD Ariel has focused on early stage startup growth. On his decision to create Guestfriend: “I grew up watching my folks endure lots of stress building a business with many moving parts. When an opportunity to enhance their daily lives through disruptive innovation presented itself, I felt more fired up than ever before.” Like Rocky, he grew up on hotels.

On his team: “they really complement one another and it’s a privilege to work alongside this caliber of talent. Laurynas and I met at a company that raised $50m with Accel Partners, Matt is an actual ninja who was at Google before this, and Gabe, whose laptop can beat Usain Bolt in a foot race, left Facebook to join forces with us.” Adly Elewa (Lead Visual Designer) and JP Gonzalez (Software Engineer) round out the team. Regardless of where their journey takes them next one thing can be said with confidence about Travelytix, these guys have fully embraced mobile tech and are exploring every potential hospitality application.

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