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TripAdvisor Honours Choice Hotels Asia-Pac Properties with Certificate of Excellence

July 11, 2017 Accolades No Comments Email Email

Choice Hotels Asia-Pac, one of Australia’s largest hotel franchise groups, is proud to announce that almost a quarter of its Australian and
New Zealand properties have been awarded with one of TripAdvisor’s most prestigious hospitality awards, the Certificate of Excellence.

The award honours hospitality businesses from around the globe that consistently deliver great service and is only given to those that
have continuously achieved great traveller reviews on TripAdvisor over the previous year.

Choice Hotels Asia-Pac CEO, Trent Fraser, said he was delighted that 59 Choice Hotel properties across Australia and New Zealand had
been awarded with TripAdvisor’s 2017 Certificate of Excellence.

“One of our fundamental objectives at Choice Hotels Asia-Pac is to ensure that our franchisees are continuously extending a great
standard of service to their guests,” said Mr Fraser. “And now with almost a quarter of our properties being granted a Certificate of
Excellence, it verifies that our standard of service is highly regarded by the wider hospitality industry.”

Recipients of the Certificate of Excellence are determined by analysing a variety of user-generated content, including; review ratings,
overall ratings and quantity of reviews. Additionally, for a business to qualify for a Certificate of Excellence they must:
• Maintain an overall TripAdvisor rating of at least four out of five;
• Have a minimum number of reviews; and
• Have been listed on TripAdvisor for at least twelve months.

The highest proportion (19) of Choice Hotels Asia-Pac’s Certificate of Excellence properties were awarded to Victorian properties, with
the other recognised properties located in: New South Wales (15), Queensland (8), South Australia (4), Western Australia (4), Tasmania
(2), Australian Capital Territory (1) and across the Tasman in New Zealand (6).

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