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TUI Nordic achieves ISO 14001 certification

March 21, 2014 Corporate No Comments Email Email

TUI Nordic is the first tour operator in the Nordic region to achieve ISO 14001 certification.

TUI Nordic aims to lead when it comes to environmental commitments in the tourism industry. TUIfly Nordic became the first charter airline in the world to be ISO 14001 certified in 2009 and their Blue Village hotels around the Mediterranean have been certified since 2011, with a programme in place for Blue Star hotels.

The whole of the Nordic business is now certified to ISO 14001 – an international environmental management standard. This follows on from their Swedish brand Fritidsresor recently being named “The greenest brand in Sweden” in the holiday travel category by Differ.

Henrik Norlin, CEO TUI Nordic comments:
‘’Our ambition is to create a set up where customers only need to choose us to be assured that the whole holiday is produced and delivered with as limited environmental impacts as possible.’’

ISO 14001 is a strict environmental management system. Certified businesses are required to reduce environmental impacts year-on-year in order to keep the certification. The process is controlled by external auditors from DNV (Det Norske Veritas).

Environmental certification not only improves environment impacts, it has also been linked to quality improvements. ‘’Our environmentally certified hotels generally have higher customer satisfaction levels and approximately 50% of our customers are staying in these hotels,” says Henrik Norlin.

To make it easier for customers to find and book an environmentally certified hotel, Fritidsresor launched new functionality in Spring to help customers search for these hotels.

TUI Nordic’s achievements links to our Sustainability Holidays Plan, where we integrate environmental and social principles into the way we do business – performance measures, processes and the customer proposition. To read more about our Sustainability Holidays Plan click here.

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