U Tropicana Alibaug spread over 12 acres, located off Chondi Naka announced that it has received a TripAdvisor® Certificate of Excellence 2016. The achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“Team U Tropicana Alibaug is gratified of the TripAdvisor Certificate of Excellence 2016,” said Mr. Muneesh Budden, General Manager.” TripAdvisor platform is a true expression of the customers and guests. We read all the reviews carefully to ascertain whether we are meeting or exceeding the high expectations of our guests and make note of any observations they may be concern with ways in which we can improve on or enhance the guest stay.”
“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.