The Uganda Tourism Board (UTB) has embarked on another phase – grading and classifying hotels and related accommodation facilities, which began on March 21, 2016.
Under the Quality Assurance Department program, a hotel classification inventory exercise is being embarked upon to verify whether a given hotel meets certain essential requirements.
“To qualify for classification, the hotel has to meet all aspects of the essential requirements herewith attached,” said James Ssebagala, the UTB Coordinator for Quality Assurance.
“This exercise identifies classifiable hotels for effective preparation for the hotel classification program,” he added.
Last year, the Uganda Tourism Board held an awards ceremony for hotels previously classified under the Ministry of Tourism, Wildlife and Antiquities. The classification function was moved to UTB in 2014.
UTB Chief Executive Officer Stephen Asiimwe said that the ongoing inventory exercise is to guide in the assessment and standardization of accommodation facilities in Uganda.
“Uganda is classifying hotels, working with the same standards used by all East African Community members. It is a requirement that all accommodation facilities be classified under the same EAC standards,” said Asiimwe.
The present grading covers the physical and intangible service expected from an accommodation facility in a specified category and level of classification, he added.
The East African Criteria rating system is denoted by stars where one star denotes the lowest and 5 star is the highest grade. Save for motels and restaurants whose star rating range is from one to 3 and 3 to 5 respectively, all the other categories are graded from one to 5 stars.