Global Travel Media » Blog Archive » Webinar: How to Profit from an Effective Guest Survey Strategy

Home » Whats On » Currently Reading:

Webinar: How to Profit from an Effective Guest Survey Strategy

April 25, 2015 Whats On No Comments Email Email

What: It’s no secret that cultivating a guest-centric hotel culture leads to happier guests and increased revenue. But what if you, like many hoteliers, still struggle to access the in-depth feedback necessary to enhance service and operations?

Join ReviewPro’s educational webinar on April 28 at 5pm CEST, where we will discuss how to profit from an effective guest survey strategy, including:

  • The importance of setting clear objectives
  • How to improve email collection & database management
  • Optimizing survey design
  • Success Story: Pestana Hotels & Resorts
  • Using direct feedback to create a guest-centric culture 


  • Josiah Mackenzie, VP of Business Development, ReviewPro
  • Claudia Flacho, Business Revenue Intelligence Analyst, Pestana Hotels & Resorts
  • Tim To​wle, VP of Product & Strategic Projects, ReviewPro
  • Neil James, VP of Account Management, ReviewPro

When: Tuesday, April 28, 2015 at 5-6pm (CET – GMT+1) 

Where: Register for the online webinar on ReviewPro’s website.

How: Find out more about the webinar and register now. Space is limited. Even if you aren’t able to attend, be sure to register because we will email a recording of the webinar to all registrants afterwards.

For more information on ReviewPro, please visit or contact Natasha Drewnicki or +34 65 410 13 68.

Comment on this Article:

Time limit is exhausted. Please reload CAPTCHA.

Platinium Partnership


Elite Partnership Sponsors


Premier Partnership Sponsors


Official Media Event Partner


Global Travel media endorses the following travel publication