An international passenger claims she was handcuffed and strapped to her seat in an odd and confusing incident aboard a British Airways flight.
Bridget Nhire, 33, a fashion worker from London, told Britain’s Sunday People the alleged ordeal on a flight from Heathrow to Dubai left her “humiliated” and in tears – then shocked to discover the airline had banned her for life.
Nhire claims the police who escorted from the plane released her five hours later without bring a any charge.
The newspaper quoted Nhire saying the problem began when another passenger complained that she kept getting up to stretch her legs during the flight.
Nhire said she retorted that she had the right “to get up and walk around for my health” and the incident escalated.
She told the paper the BA cabin crew asked her to move to the front, feeling she was being aggressive and suggesting she might “have had a little too much to drink”.
Nhire said she had two glasses of wine with her meal and no more. She says she ended up strapped to her seat in plastic cuffs and was left with bruises.
She is now seeking GBP 350 (AUD 660) compensation from BA, claiming the airline left her stranded at a foreign airport when it allegedly refused to fly her back from Dubai.
Contacted by the Sunday People, British Airways said that while it did not comment on individual cases, disruption would not be tolerated and “we would never issue a lifetime ban without first carrying out a thorough investigation”.
Written by William Sykes