U Chiang Mai and U Inchantree Kanchanaburi, two hotels under the U Hotels & Resorts brand in Thailand, received the TripAdvisor “Certificate of Excellence” Award, which honors top-rated accommodation, businesses, restaurants and tourist attractions worldwide, as reviewed by travelers on the world’s largest travel site.
To qualify, these businesses must maintain an average rating of four or higher out of a possible five, as reviewed by genuine travelers on TripAdvisor. Additional criteria include the volume of reviews and how recently they have been submitted by TripAdvisor travelers. These accolades extend to qualifying travel and hospitality businesses worldwide.
“This is excellent news and a proud moment for all of us as the results are based on the satisfaction of our guests which is our very reason to exist,” says Jonathan Wigley, CEO of Absolute Hotel Services. “The awards are a great encouragement for us as they reinforce our brand mission of delivering a superlative experience every time for our valued customers.”
The brand was created with today’s travellers in mind and their expectations from the fast moving pace of the hospitality industry. Founded in 2008, U Hotels & Resorts is an uncomplicated bijoux deluxe hotel brand that is a stimulating blend of local heritage and design accents that pair with modern amenities, services and facilities to unobtrusively encourage sophisticated target customers eager to enjoy the local environment.
U Hotels & Resorts properties consist of a maximum 200 rooms/suites and in some cases include a residential element. U’s unique concept of service includes 24-hour use of room which will allow guests to enjoy their room for 24 hours from arrival as well as breakfast whenever/wherever during their stay, free Wi-Fi, international and local calls at cost, pre-selected amenities such as pillows, tea, and music from our online U Choose programme, our Stay & save Transient rate programme and so much more.