In today’s global business economy, travel managers need complex solutions to stay ahead of the game; as the nature of their business demands varying levels of service, data and technology to support it.
All too often, this means having to sacrifice local and regional requirements in the pursuit of “one size fits all” technology. But now, the challenge of global convenience with local content and support will finally be surpassed.
As Leaders in their respective markets across three continents Serko, nuTravel and KDS have come together to form the Mundi Global Alliance – the first ever global Online Booking Platform (OBP) distribution partnership, aimed at providing corporations with best of breed products and services, a unified global SLA (Service Level Agreement) and support, unified content and user experiences; all localised to client organisations’ respective locals.
All three leaders in the OBP domain possess multiple decades’ worth of experience serving global customers in their respective local markets.
With operations based throughout the APAC Region, North America and Europe, each OBP product is localised for its respective markets; aiding in the delivery of industry-leading content and a premiere-level user experience while dramatically increasing the speed of deployment, training and adoption.
The “Mundi” name is a Latin word for “The World” and by coming together, we satisfy customer global needs, which lends itself to what this alliance is trying to achieve.
Together, the three companies recognise and target the urgent need to adopt faster yet far more comprehensive innovation, across all aspects of the corporate travel supply chain and throughout the trip lifecycle.
It is this type of innovation that has thus far out-paced the corporate travel industry. The vast selection of tools, data and technology has surpassed any one solution – including corporate online booking tools, GDSs, TMC systems, payment systems and more.
“Often the global tools have low adoption levels in markets where the faring and content are different from those in their home markets, said Serko’s CEO, Darrin Grafton. “Some of the key advantages the Mundi Global Alliance will provide global clients, is integrated best of breed solutions that share content, processes and support. This will provide customers significant functionality enhancements, all managed through a single administration interface, all supported locally and contracted through single SLA agreements, support contracts and pricing.”
Mundi’s collective mission is to deliver to its members’ customer base a robust, intuitive and scalable selection of tools that are built for a global economy yet tailored down to the local level. While technology is at the forefront of any successful global travel program, local expertise is essential to best serve clients and their individualised, cultural nuances around the world.
As every business is unique, so is each and every country and culture in which the Mundi Global Alliance serves. From online booking to expense management, – whether a single, global solution or local expertise – Mundi delivers.