As Bali takes its place as S.E Asia’s latest medical tourism destination, the Courtyard by Marriott Nusa Dua has fine-tuned its role alongside topflight medical tourism facility, BIMC Hospital Nusa Dua (Bali Indonesia Medika Citra)with distinct aftercare services.
In May 2012 the resort and hospital announced a partnership for visitors combining elective medical procedures with relaxation and aftercare in one of Asia’s most sought after destinations. Today, the integrated property is equipped to ensure pre- and post-procedure time at the resort is both relaxing and well considered. Medical guests booking a minimum three-night stay are provided transfers and “quiet” wing accommodation, herbal tea and turndown service and in-room aromatherapy, what the Courtyard Nusa Dua resort refers to as its “Healing Extras.”
Medical tourism guests also receive a complimentary 30-minute reflexology treatment and advise on nutrition with a menu for those patients with restricted diets. Special rates for inbound medical tourists, their families and friends are also factored into rates when scheduled through BIMC Hospital.
“We don’t look at what we offer as ‘packages’ necessarily, more so as a carefully united services with the hospital for an overall easeful experience in a beautiful setting,” said General Manager, Jeff Tyler. “Although, indeed for medical guests who require that extra level of aid and comfort, we have folded in unique hospitality, what we refer to as ‘Healing Extras.’”
Tyler added that as the medical tourism industry grows in Bali the Courtyard by Marriott Nusa Dua will closely adhere its special care services for this unique segment of travelers as well as expand its Asian and Western spa and healing approaches. The resort also places emphasis on accessibility for all ages and disabilities for those medical guests planning ahead.
“Key to working in concert with BIMC Hospital is developing an explicit role dedicated to overall comfort, relaxation and aftercare,” said Tyler. “From airport arrival onwards we guarantee that general needs alongside discreet attention is met to support overall recuperation.”