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Air NZ over moon at winning accolade for a decade

September 6, 2018 Headline News No Comments Email Email

Air New Zealand, fresh from declaring the second-biggest profit in its history and handing out a generous bonus, has been named Australasia’s Leading Airline for the 10th consecutive year at the World Travel Awards in Hong Kong.

The airline has also been named Australasia’s Leading Airline Brand for the second year in a row, an award that was first introduced last year. Travel and tourism professionals, as well as business and leisure travellers worldwide, vote for the awards.

Air New Zealand chief marketing and customer officer Mike Tod says it’s fantastic to have been recognised as Australasia’s top airline by both consumers and the travel industry for the past decade.

“This is a huge achievement and I’d like to thank all of our customers as well as those in the industry who voted for Air New Zealand. This award is a reflection of the commitment our 12,000 staff around the world put into ensuring we deliver products and services that our nation can be proud of,” Tod said.

Just a week earlier, Air New Zealand had another reason for jubilation – it achieved its second highest profit ever: NZD 540 million (AUD 494 million).

Highlights of the result included:

  • Investment of approximately NZD 150 million expected over the next four years to enhance customer experience in key areas, including new cabin experience, digital products and lounges.
  • Commitment to third short-term leased widebody aircraft to further assist with schedule reliability during ongoing maintenance requirements associated with the global Rolls-Royce Trent 1000 engine issues.
  • Staff bonuses of up to NZD 1800 for all permanent employees who do not participate in a short-term incentive program.

Written by Peter Needham

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