Which airlines have implemented full Covid-19 protocols – and which airlines’ pilots have been trained correctly?
An unsettled world means travelling safely is now of paramount importance and significant new services from AirlineRatings.com aim to let travellers take the worry out of choosing an airline.
The world’s only safety and product rating website is giving passengers greater peace of mind with a refined safety rating system focused on passenger health during Covid-19, and an insight into crucial flight outcomes on hundreds of carriers.
For Covid-19 compliance, airlines must pass four of seven criteria:
- Website information on Covid-19 procedures;
- Face-masks for passengers;
- Personal protection equipment for cabin crew;
- Modified meal service;
- Deep clean of aircraft;
- Social distancing on boarding; and
- Passenger sanitizer kit.
“It was concerning to find than many airlines did not appear to comply with the Covid-19 agreed standards for protection of passengers and crew,” editor-in-chief Geoffrey Thomas said.
“That is changing and our team is reviewing compliance on a weekly basis.”
While introducing the Covid-19 rating, AirlineRatings.com has refined its rating system to focus on serious incidents as a guide to an airline’s operational performance and pilot training.
In an industry first, Airline Ratings has examined over 11,000 serious incident reports since 2015 to arrive at an incident rating for airlines. Incidents and crashes account for five of its seven-star ratings.
Completion or compliance of audits – ICAO, IOSA, EU blacklist and FAA restricted list – make up an additional star.
“There is growing concern industry wide at some pilot performance issues and we have evolved our rating system to put greater focus on outcomes,” Thomas said.
“In some recent crashes, pilots have either shown total disregard for ATC instructions, ignored repeated cockpit warnings or ignored company procedures – or, in one case, all three.”
“The Pakistan fake pilots’ licence scandal has also brought into sharp focus that in some parts of the world getting a pilot’s license can be subject to abuse.”
AirlineRatings.com rates the safety and in-flight product of 380 airlines and is used by millions of passengers from 195 countries.
Edited by Peter Needham
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