American Express Global Business Travel (GBT), the world’s leading business partner for managed travel, announces its Business Travel Made for You, designed to help companies to quickly and easily roll out a travel management platform for their Australian workforce. 
Jo Sully, GBT Vice-President and Regional General Manager, Australia & Southeast Asia, said: “Companies need quick and simple solutions, particularly those with limited travel management resources. Business Travel Made for You is easy to implement, drives cost efficiencies while offering robust reporting and traveller support; such as around-the-clock customer service and easy-to-use online tools.”
Sully added: “On the flipside, business travellers want to take advantage of technology that makes their journey smooth and simple to navigate. Business Travel Made for You delivers this through more choices and competitive rates, perks and loyalty rewards and 24/7 multi-channel personalised service pre-, during and post-trip.”
Sully said one of the most exciting new developments for travellers is the introduction of synchronous (real time and simultaneous) live chat functionality.
“The new synchronous live chat means you can keep your conversation with our travel consultants going. For example, you can open a chat on your desktop, continue it on your mobile device as you commute to a meeting or an event. You can then pause the conversation to make a phone call or to answer a text, and then pick it up where you left off whenever you’re ready,” she said.
Complementing GBT’s robust suite of corporate travel management offerings, Business Travel Made for You is an all-in-one solution that includes:
- The most popular GBT products, technology, services and travel inventory as a bundle, including live chat functionality via the Amex GBT Mobile app and desktop portal
- An optimised, end-to-end customer experience for both travellers and travel buyers
- Assisted onboarding to help buyers drive user adoption
- Ongoing travel buyer and manager guidance for continuous program success
- Streamlined implementation for a faster route to savings
- A simplified, standardised pricing structure and contract
.jpg){kind=tracking}