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Aussie online travel shoppers top 1.5 million a month

June 14, 2018 Headline News No Comments Email Email

Over 1.5 million Australians shop online for travel products in an average four-week period – representing an increase of 11.1% year-on-year as online shopping gains momentum with Australian consumers from all walks of life.

New research from Roy Morgan research shows that over the year to March 2018, 9.46 million Australians aged over 14 (46.8%) purchased something online in an average four-week period, an increase of 590,000 in just 12 months. It also represents an increase of 2.3 million since 2014.

Proportion of online shoppers by Technology Adoption Segments

Included in this were 1,517,000 Australians who shopped for “travel products”.

The findings arise from the Roy Morgan Single Source survey of over 50,000 consumers conducted in the 12 months ended March 2018, including over 5000 online shoppers.

“Travel products” was the sixth most popular online shopping category out of 14 sampled. Entertainment and Leisure items account for the greatest number of internet shoppers, with 4.5 million people buying something from this category in any given four weeks, followed by Fashion (2.7 million), Food and Beverages (2.4 million) and Reading Material (2.2 million).

Online shopping has risen for every product category in the chart except for Furniture. Between 2017 and 2018, Fashion Shoppers (2.7 million) and Health and Beauty products (1.4 million) both increased sales by 21.1% over the year, with Entertainment and Leisure up by 11.1%.

While online shopping is gaining momentum with Australian consumers overall, those most likely to make purchases this way still tend to be from the more technologically savvy end of the spectrum, according to Roy Morgan.

Online shopping product categories purchased in average four weeks

Nearly half of all online shoppers (49.1%) fall under the umbrella of one of two sectors that Roy Morgan calls Technology Early Adopters and Professional Technology Mainstream, “the two most digitally inclined segments of the population”.

As their name suggests, Technology Early Adopters are always the first to purchase and use new technologies. They tend to be well educated and high-earning.

Whereas they comprise 19.4% of the overall Australian population, they account for 28.9% of all people who buy something online in an average four weeks.

Similarly, the ambitious, early-adopting Professional Technology Mainstream comprise just 16.1% of the population but 20.2% of all online shoppers. Meanwhile, the less switched-on Technology Traditionalists and Technophobes are under-represented among Australia’s online shoppers.

Commenting on the finds, Roy Morgan chief executive, Michele Levine, said the data was unequivocal, “Australians can’t get enough of shopping online.

“In any given four-week period, more and more of us are purchasing products as diverse as entertainment, clothing, food, reading matter, health and beauty products, furniture, and electronics via the internet. With nearly 9.5 million Australians or 46.8% purchasing online in an average four-week period and the rapid growth over recent years, this is a retail revolution.

“This rapid growth represents a major opportunity for the growth of Amazon when it develops its full product offering. Australian bricks and mortar retailers are under considerable pressure from overseas and local online retailers.

Edited by Peter Needham

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