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Celebrity Cruises Pledge Commitment to Travel Partners

October 16, 2020 Cruise No Comments Email Email

Today Celebrity Cruises introduce The Celebrity Commitment, a formal recognition of their deepseeded commitment to the travel agent community of Australia and New Zealand.Based on Celebrity’s principles of integrity, transparency and personal care, The Celebrity
Commitment focuses on providing access to real people through their dedicated AUNZ Sales Team,
arming agents with real solutions and investing in real tools, the first of which being the introduction of their new trade support portal.

Officially announced by Lisa Lutoff-Perlo, President and CEO of Celebrity Cruises, in this video
message to AUNZ agents. Lisa explains, “We’re all in this together and at Celebrity Cruises we want
you to know that we have your back – we always have and we always will – just like you’ve had ours.
And that’s why it’s so great today to be talking to all of you because the team in Australia and New
Zealand is now launching The Celebrity Commitment – it’s just further proof of our deep-seeded
commitment to our travel partners.”

“We all hope we’re going to be cruising someday again soon. We all hope that Australians and New
Zealanders are going to be travelling again soon. You are part of a world that loves to travel and I
know there is a lot of pent up demand to get back out there and see the world again. We have a
tremendous amount of confidence that is going to happen. Until that time, and until the borders
open back up again and people are travelling, we want you to know that at Celebrity we truly care.”
Celebrity Cruises also marked today by launching their new travel partner support site. Housing real
tools and resources to help agents learn about, promote and sell Celebrity Cruises with ease, the
portal is designed specifically with the needs of AUNZ agents in mind.

“We’re committed to rebuilding the industry alongside our partners and are so excited for agents to add this tool to their arsenal. Having been purpose-built to increase selling opportunities and help agents navigate their business recovery, the site reflects our commitment to investing in real tools and real solutions to support our partners,” says Cameron Mannix, Sales Director, Celebrity Cruises AUNZ.

Forming the backbone of The Celebrity Commitment is the dedicated Australia and New Zealand
sales team. Trusted advisors with a combined industry experience of over 70 years, the team are
empowered with tools and resources to help agents expand their earning potential.

After keeping connected through regular “Virtual Coffee and Chat” sessions, the team in NSW and
QLD have been back on the road visiting agencies for over a month, with remaining members of the national sales team eagerly awaiting domestic restriction to ease in their states. Mannix says the
team have been “welcomed back like old friends – a true testament to the long-standing trust and
reputation built as partners.”

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