Due to the runway excursion of another airline’s aircraft announced earlier, Cebu Pacific has announced the cancellation of the following flights:
- 5J 272 Manila-Hong Kong
- 5J 929 Manila-Bangkok
- 5J 5054 Manila-Narita
- 5J 110 Manila-Hong Kong
- 5J 273 Hong Kong-Manila
- 5J 930 Bangkok-Manila
- 5J 5055 Narita-Manila
- 5J 111 Hong Kong-Manila
- 5J 805 Manila-Singapore
- 5J 806 Singapore-Manila
The Civil Aviation Authority of the Philippines (CAAP) has issued an extended temporary closure of the main Manila runway today. In addition to the above, we are cancelling the following flights:
- 5J 112 Manila-Hong Kong
- 5J 113 Hong Kong-Manila
- 5J 014 Manila-Dubai
- 5J 015 Dubai-Manila
- 5J 188 Manila-Incheon
- 5J 187 Incheon-Manila
- 5J 487 Manila-Bacolod
- 5J 488 Bacolod-Manila
Passengers of the above flights are strongly advised not to proceed to the Ninoy Aquino International Airport (NAIA) Terminal 3 and avail of the following options, without penalties:
- Rebook flights for travel within 30 days;
- Convert into a Travel Fund for future use;
- Get a full refund.
Other passengers flying to and from the NAIA Terminal 3 today may also choose to rebook their flights within 30 days from today without penalties, as we are expecting prolonged delays and heavy airport congestion due to this incident.
Passengers may manage their flights through the “Manage Booking” section in the Cebu Pacific website, www.cebupacificair.com.
We may also be reached through the CEB hotline at +65-315-80808 from 7AM to 10PM daily. However, due to the volume of calls we may be receiving, the fastest way to rebook or refund your flight will be through the Cebu Pacific website.
We will provide regular updates on our flight schedules as disruptions are expected to continue today. Passengers are advised to monitor the official Cebu Pacific Facebook (facebook.com/cebupacificair) or Twitter (@CebuPacificAir) accounts for updates.
We apologise for any inconvenience this incident has caused. We thank our passengers for their patience and understanding.
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