After nearly six months of suspended trips, specialist tour operator, Explore has resumed some of its European tours.
In March 2020, specialist adventure tour operator Explore was quick to return all travelling customers and immediately postponed all trips. Six months later, its first group trips since the onset of the pandemic have departed.
The company’s Managing Director, Joe Ponte, joined the first group trip to depart in almost six months – a small group walking holiday to the Italian Dolomites. Joe said “I’m so delighted to have joined our first trip back on the road, and it’s great to see first-hand how our COVID-related trip changes are natural and comfortable and don’t detract from the fantastic group experience.”
Throughout the pandemic, Explore has been commended for continuing to refund customers whose trips were cancelled, offering flexible booking conditions and implementing rigorous health and safety measures.
The company prides itself on using local leaders, all of whom have excellent understanding of local conditions and restrictions and are able to adapt trips as necessary.
The company has a specialist team working every day reviewing trips week-by-week alongside the latest travel advice, regulations for each country and assessing each individual departure. “With nearly 40 years’ experience of organising adventure travel all over the world, we are very used to evolving situations and making quick changes to trips and itineraries, albeit never before on this scale” says Ponte. “We are confident that we have robust policies in place to ensure that we and our trips are in a very strong position for when the market returns. When travel restrictions are lifted, and people feel safe and confident enough to travel again, we are ready for them.”
Explore has operated some 27 trips in September across Europe, with 19 more expected to go ahead in October. Explore are thrilled to be operating again and looking forward to welcoming Australians on trips as soon as travel restrictions ease.
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